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For Companies At a Glance
- Tasks: Lead and develop a team in a vibrant retail environment while ensuring excellent customer service.
- Company: Join Betfred, a leading bookmaker with a rich history and a commitment to community and innovation.
- Benefits: Enjoy bonuses, discounts, pension contributions, and mental health support in a fun workplace.
- Why this job: Be part of a dynamic team that values social responsibility and offers growth opportunities.
- Qualifications: Must be 18+, have management experience, and a passion for customer engagement.
- Other info: Flexible full or part-time roles available; we celebrate diversity and inclusion.
The predicted salary is between 21600 - 36000 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...
Responsibilities
Here is where you come in… Our shops are at the heart of our business, and they all play a key part in their local community. As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines. Day-to-day, you will be responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service. You will become an expert in betting and make sure our customers enjoy our products and services responsibly. Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our ‘Think 25’ policy is always followed.
Skills & Experience
What you’ll need to succeed:
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Previous management experience would be beneficial.
- Ability to build credible relationships with colleagues and customers.
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- An eagerness to learn, develop and flourish within the Betfred family.
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.
Be rewarded:
- Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Deputy Sales Manager employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Sales Manager
✨Tip Number 1
Familiarise yourself with Betfred's history and values. Understanding their journey from a local bookmaker to a global brand will help you connect with their mission during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and develop colleagues will resonate well with the role's responsibilities.
✨Tip Number 3
Demonstrate your customer service expertise by sharing specific instances where you've gone above and beyond for customers. This will illustrate your commitment to providing an excellent betting experience.
✨Tip Number 4
Express your passion for sports and gaming, even if it's not essential. Engaging in conversations about recent sports events or trends can show your enthusiasm and fit for the culture at Betfred.
We think you need these skills to ace Deputy Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy Sales Manager at Betfred. Highlight your management experience and customer service skills in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous management roles and your ability to build relationships with customers and colleagues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and betting, even if it's not essential. Explain why you want to join Betfred and how you can contribute to their mission of providing an excellent betting experience.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Betfred Group
✨Know the Company Story
Familiarise yourself with Betfred's journey from its humble beginnings to becoming a world-renowned bookmaker. Understanding their history and values will help you connect with the interviewers and demonstrate your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Deputy Sales Manager, you'll be leading a team in the absence of the Shop Manager. Be prepared to discuss your previous management experiences and how you've successfully developed teams in the past. Highlight specific examples where you improved team performance or customer service.
✨Emphasise Customer Service Excellence
Betfred prides itself on outstanding customer service. Prepare to share examples of how you've engaged customers and provided exceptional service in previous roles. Discuss your approach to ensuring customers enjoy their experience while betting responsibly.
✨Demonstrate Your Passion for Sports and Betting
While a passion for sports and betting isn't essential, it can certainly set you apart. If you have relevant interests or experiences, be sure to mention them. This will show that you understand the industry and are enthusiastic about being part of the Betfred family.
