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For Companies At a Glance
- Tasks: Lead and develop a team in a vibrant retail environment while ensuring excellent customer service.
- Company: Join Betfred, a world-renowned bookmaker with a rich history and innovative spirit.
- Benefits: Enjoy bonuses, discounts, pension contributions, and mental health support.
- Why this job: Be part of a winning team that values diversity and offers growth opportunities.
- Qualifications: Must be 18+, with management experience preferred and a passion for customer engagement.
- Other info: Flexible full or part-time roles available to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967… we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.
Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.
We owe our success to our unique story and dedicated colleagues, and the next chapter involves you…
Responsibilities
Here is where you come in…
Our shops are at the heart of our business, and they all play a key part in their local community.As a retail colleague, you will play a pivotal role in making sure that our shops offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines.
Day-to-day, you will b e responsible for leading and developing a team of retail colleagues in the absence of the Shop Manager, whilst delivering the highest possible retail standards and excellent customer service.You will become an expert in betting and make sure our customers enjoy our products and services responsibly.Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our ‘Think 25’ policy is always followed.
Skills & Experience
What you’ll need to succeed
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Previous management experience would be beneficial
- Ability to build credible relationships with colleagues and customers
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- An eagerness to learn, develop and flourish within the Betfred family.
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.
Be rewarded
- Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
What’s next?
If you think you’re a great fit for the role, and you want to be a part of the Betfred story, click ‘Apply’ and we will be in touch once we’ve reviewed your application.
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
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Deputy Sales Manager employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Sales Manager
✨Tip Number 1
Get to know the company! Research Betfred's history, values, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and engaging with customers, think of examples from your past experiences where you've gone above and beyond for customers. This will make you stand out during interviews.
✨Tip Number 3
Network like a pro! Reach out to current or former Betfred employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to ace your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Betfred family. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Sales Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for sports, betting, and gaming shine through in your application. We love seeing candidates who are genuinely excited about what we do at Betfred!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any management roles or customer service skills. We want to see how you can contribute to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you, so feel free to share your unique story.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting and gaming. Familiarise yourself with Betfred's products and services, as well as their commitment to responsible gambling. This will show your passion for the industry and help you engage in meaningful conversations during the interview.
✨Showcase Your Leadership Skills
As a Deputy Sales Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or developed a team. Highlight your ability to motivate others and maintain high retail standards, as this is crucial for the role.
✨Emphasise Customer Service Excellence
Betfred prides itself on outstanding customer service. Be ready to discuss how you've provided excellent service in previous roles. Think of specific instances where you went above and beyond for customers, as this will demonstrate your commitment to creating a welcoming environment.
✨Be Ready to Discuss Community Engagement
Since Betfred shops play a vital role in local communities, think about how you can contribute to this aspect. Prepare to talk about any community initiatives you've been involved in or ideas you have for enhancing community engagement through the shop. This shows that you understand the company's values and are eager to be part of their story.
