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- Tasks: Enhance customer experiences by processing bets and answering queries.
- Company: Renowned bookmaker with a commitment to equality and diversity.
- Benefits: Bonuses, pension contributions, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Outstanding customer service skills and eagerness to learn.
- Other info: Opportunity to work in a fun and engaging atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A renowned bookmaker is hiring for the role of Assistant Sales Manager in Coatbridge, Scotland. You will enhance customer experiences by processing bets and answering queries.
Successful candidates will have outstanding customer service skills, be eager to learn, and commit to responsible gambling practices.
Join a team that values equality and diversity, while enjoying benefits such as bonuses and pension contributions.
Customer Service & Betting Sales Associate in Coatbridge employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Coatbridge
✨Tip Number 1
Get to know the company! Research their values and culture, especially around customer service and responsible gambling. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or answer common queries. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills in the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the betting industry. This can give you insider knowledge and potentially lead to referrals, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Customer Service & Betting Sales Associate in Coatbridge
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your ability to enhance customer experiences.
Be Eager to Learn: We love candidates who are eager to learn! In your application, mention any relevant training or experiences that demonstrate your willingness to grow and adapt. This shows us you're committed to improving and excelling in the role.
Commit to Responsible Gambling Practices: Since responsible gambling is a key part of our values, make sure to mention your understanding of it in your application. Share any experiences or knowledge you have about promoting safe betting practices, as this will resonate with us.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it helps us keep track of all the amazing candidates like you!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting terminology and processes. Understanding how bets are placed and the different types of wagers will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Emphasise Your Eagerness to Learn
Express your willingness to learn and adapt in the fast-paced environment of a bookmaker. Mention any relevant training or courses you've taken, and be ready to discuss how you can quickly pick up new skills and knowledge related to betting and customer service.
✨Understand Responsible Gambling Practices
Familiarise yourself with responsible gambling practices and be prepared to discuss their importance during the interview. Showing that you value customer safety and well-being will align with the company's commitment to responsible gambling and demonstrate your suitability for the role.
