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- Tasks: Enhance customer experiences by processing bets and handling queries in retail environments.
- Company: Join a leading UK bookmaker with a commitment to responsible gambling.
- Benefits: Structured training programme and opportunities for career growth within the Betfred family.
- Why this job: Be part of a fun environment while making a positive impact on customer experiences.
- Qualifications: Top-notch customer service skills and a willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in retail environments. You will be responsible for processing bets, handling customer queries, and supporting promotional events.
The ideal candidate will have top-notch customer service skills and a willingness to learn. This role offers a structured training programme and the opportunity to grow within the Betfred family.
Join us to contribute to our commitment to responsible gambling and an enjoyable environment for all customers.
Customer Service & Betting Sales Associate in Chepstow employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Chepstow
✨Tip Number 1
Get to know the company! Research Betfred and their values, especially their commitment to responsible gambling. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Customer Service & Betting Sales Associate and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to betting and customer service. Building relationships can give you insider tips and even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, get clicking!
We think you need these skills to ace Customer Service & Betting Sales Associate in Chepstow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role of Customer Service & Betting Sales Associate. Mention how your skills align with our commitment to enhancing customer experiences.
Be Enthusiastic About Learning: We love candidates who are eager to learn! In your application, express your willingness to grow and develop within the Betfred family. Let us know how you plan to take advantage of our structured training programme.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting terminology and processes. Understanding how bets are placed and the different types of bets will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer interactions. Practice responses to common situations, like dealing with an upset customer or explaining a promotion. This will help you think on your feet during the interview.
✨Express Your Willingness to Learn
Since the role offers a structured training programme, emphasise your eagerness to learn and grow within the company. Share any relevant experiences where you adapted quickly or took the initiative to learn new skills, showing that you're a great fit for the Betfred family.
