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For Companies At a Glance
- Tasks: Engage customers, process bets, and provide expert product knowledge.
- Company: Leading UK bookmaker with a focus on customer experience.
- Benefits: Structured training, bonuses, incentives, and work-life support.
- Why this job: Join a dynamic team and enhance customer experiences in a fun environment.
- Qualifications: Outstanding customer service skills and flexible availability.
- Other info: Welcoming atmosphere with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading bookmaker in the UK is seeking an Assistant Sales Manager to enhance customer experiences in their retail teams.
Responsibilities include:
- Processing bets
- Addressing customer queries
- Engaging customers with expert product knowledge
The role requires outstanding customer service skills and availability to work flexible hours. Successful candidates will receive a structured training program and enjoy bonuses, incentives, and work-life support in a welcoming environment.
Customer Service & Betting Sales Associate in Cheltenham employer: Betfred Group
Contact Detail:
Betfred Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Betting Sales Associate in Cheltenham
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face in the role, like handling queries or processing bets. The more prepared you are, the more confident you'll feel during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and even a foot in the door for that dream job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service & Betting Sales Associate in Cheltenham
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Be Knowledgeable About Betting: Since this role involves betting sales, it’s a good idea to demonstrate your understanding of the betting industry. We love candidates who can engage customers with expert product knowledge, so do a bit of research and mention any relevant experience you have.
Flexibility is Key: We’re looking for someone who can work flexible hours, so don’t forget to mention your availability in your application. Let us know when you can work, and if you have any preferences, we’d love to hear about them!
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website! It’s super easy, and you’ll be one step closer to joining our welcoming team. Plus, we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Betfred Group
✨Know Your Betting Basics
Before the interview, brush up on your knowledge of betting products and services. Familiarise yourself with common terms and processes, as this will show your potential employer that you're genuinely interested in the role and ready to engage with customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will help demonstrate your ability to enhance customer experiences, which is key for this role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Practice responses to questions like 'What would you do if a customer was unhappy with their bet?' This will help you articulate your problem-solving skills and customer-first mindset during the interview.
✨Flexibility is Key
Since the role requires flexible hours, be prepared to discuss your availability openly. Highlight your willingness to adapt to different shifts and your enthusiasm for working in a dynamic environment. This shows that you're committed to being a valuable team member.
