At a Glance
- Tasks: Lead a team, ensure excellent customer experiences, and manage shop performance.
- Company: Join Betfred, a community-focused brand in the betting industry.
- Benefits: Competitive pay, bonuses, flexible leave, and 24/7 online GP access.
- Other info: We celebrate diversity and support your growth within our inclusive workplace.
- Why this job: Be part of a vibrant team and promote responsible gambling in a fun environment.
- Qualifications: Must be 18+, with management experience and outstanding customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Here is where you come in
Our shops are at the heart of our business, and they all play a key part in their local community.
As a Shop Manager, you will have full accountability for your shop’s performance and play a pivotal role in making sure that we offer a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines.
Day-to-day, you will be responsible for leading and developing a team of retail colleagues while delivering the highest possible retail standards and an excellent customer experience.
You will become an expert in betting and make sure our customers enjoy our products and services responsibly.
Being socially responsible is very important to us and a key part of your role will be to ensure that all our customers are betting within their means, and that our \"Think 25\" policy is always followed.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers.
We prioritise player safety and well-being, providing resources and support for those who may need assistance.
Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions.
Together, we can create a safer gambling environment for everyone.
- What you’ll need to succeed
- Be 18+ and have the right to work in the UK.
- Must be able to work evenings, weekends, and public holidays.
- Previous management experience in the betting or gambling industry
- Ability to build credible relationships with colleagues and customers
- Outstanding customer service skills and the ability to engage all customers.
- A passion for sports, betting and gaming is beneficial but not essential.
- An eagerness to learn, develop and flourish within the Betfred family.
- What’s in it for you
- A competitive rate of pay and pension contribution
- Generous discretionary bonus schemes, incentives and competitions
- An annual leave entitlement that increases with your length of service
- Access to an online GP 24/7, 365 days a year for you and your immediate family.
- Employee wellbeing support through our Employee Assistance Programme.
- Enhanced Maternity & Paternity pay
- Long service recognition
- Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace.
We believe that a diverse workforce drives innovation and enhances our success.
We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you.
Join us in creating an inclusive environment where everyone can thrive.
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Shop Manager in Redruth employer: Betfred Group Holdings Limited
Betfred Group Holdings Limited is an excellent employer, offering a dynamic and innovative work environment in Manchester where creativity and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to mentor junior developers and engage in Agile methodologies, all while enjoying competitive salaries and generous benefits such as a discretionary bonus scheme and enhanced parental leave. Join us to be part of a team that values quality, efficiency, and performance in software development.
Contact Details:
Betfred Group Holdings Limited Recruitment Team
