At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer service experiences.
- Company: Join Betfred, a leader in the gaming industry with a focus on excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference by driving team success and enhancing customer satisfaction.
- Qualifications: Experience in customer service and strong leadership skills.
The predicted salary is between 28309 - 34599 £ per year.
Betfred is seeking a Customer Service Team Leader to drive operational leadership and development of our Customer Service Advisors.
You will foster a high-performing, accountable team focused on delivering safe, fair, and high-quality customer experiences across journeys.
In this role you’ll balance people leadership with hands-on support, ensuring service levels, quality standards and regulatory requirements are met.
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Customer Service Team Leader: Drive Excellence & Team Growth in Hatfield employer: Betfred Group Holdings Limited
Betfred Group Holdings Limited is an excellent employer, offering a dynamic and innovative work environment in Manchester where creativity and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to mentor junior developers and engage in Agile methodologies, all while enjoying competitive salaries and generous benefits such as a discretionary bonus scheme and enhanced parental leave. Join us to be part of a team that values quality, efficiency, and performance in software development.
Contact Details:
Betfred Group Holdings Limited Recruitment Team
