At a Glance
- Tasks: Identify and investigate suspicious customer activity while ensuring compliance with regulations.
- Company: Join Betfred, a trusted name in the gambling industry with a commitment to integrity.
- Benefits: Enjoy bonuses, pension contributions, and mental health support.
- Other info: Collaborative team environment with opportunities for personal development.
- Why this job: Make a real impact by promoting safer gambling and protecting customers.
- Qualifications: Experience in CDD, AML, or KYC roles with strong analytical skills.
The predicted salary is between 31500 - 38500 £ per year.
At Betfred, we’re proud of our heritage — built on trust, integrity, and a commitment to doing what’s right for our customers.
As we continue to expand our digital presence, maintaining the highest standards of compliance, player protection, and financial crime prevention remains at the heart of everything we do.
Reporting to the Customer Due Diligence (CDD) Team Leader, the Customer Due Diligence (CDD) Analyst plays a key role in identifying, investigating, and reporting customers who may be displaying potentially suspicious activity.
You’ll conduct Enhanced Due Diligence (EDD) and Know Your Customer (KYC) checks — including open-source research — to ensure that all customers are verified, risk-assessed, and managed in accordance with AML and CTF regulations.
This role involves direct interaction with customers requiring professionalism, empathy, and confidence when discussing personal and financial circumstances such as source of funds and source of wealth.
You’ll work as part of a collaborative and supportive team, committed to excellence, continuous improvement, and personal development.
This is an exciting opportunity to contribute to Betfred’s ongoing commitment to operating responsibly, compliantly, and transparently.
This role is an any 5 from 7 days Monday to Sunday
Responsibilities
- Monitor customer activity, reports, and alerts to identify potential indicators of suspicious or unusual behaviour.
Conduct thorough risk assessments and determine whether a customer presents potential money laundering or terrorist financing risk.
- Complete high-quality Enhanced Due Diligence (EDD) and AML reports accurately and in a timely manner.
- Take appropriate preventative or restrictive actions on customer accounts where necessary, in line with internal policy and regulatory requirements.
- Carry out customer interactions, ensuring all communication is handled professionally, sensitively, and compliantly.
- Maintain detailed and accurate records of assessments, actions taken, and rationale for all decisions.
- Act as a point of escalation for internal teams — including Safer Gambling, Fraud & Payments, and Customer Service — where AML concerns are identified.
- Ensure all queries are handled efficiently, accurately, and in line with department service-level agreements (SLAs).
- Work towards and achieve defined KPI targets, balancing compliance requirements with a smooth and responsible customer experience.
- Maintain a Quality Assurance score that meets or exceeds the department’s standards for accuracy, service, and professionalism.
- Proactively identify and suggest improvements to processes, systems, and procedures that enhance efficiency and compliance.
We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers.
We prioritise player safety and well-being, providing resources and support for those who may need assistance.
Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions.
Together, we can create a safer gambling environment for everyone.
- What you'll need to succeed
- Experience in a CDD, AML, KYC, or financial crime prevention role, ideally within the gambling, banking, or financial services industry.
- Confident decision maker with the ability to document observations and rationale.
- Excellent communication skills, with the confidence to engage directly with customers regarding sensitive financial and personal information.
- Strong analytical and investigative skills with a high level of attention to detail.
- Ability to interpret complex data and make sound, evidence-based decisions.
- Highly organised, with the ability to manage multiple cases and priorities simultaneously.
- A proactive, curious mindset — always looking for ways to improve processes and protect the business from financial crime risk.
- Collaborative team player who values integrity, professionalism, and continuous learning.
Why join a winning team?
Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of.
- Be rewarded
- Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
- Monthly pension contributions: helping you prepare for your future.
- Enhanced maternity & paternity pay: our Betfred family works to support yours.
- Feel valued
- A long-service recognition programme and life milestone rewards.
- A recognition scheme to earn and convert points to spend with over 700 retailers.
- A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
- Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.
We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career.
What's next?
At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace.
We believe that a diverse workforce drives innovation and enhances our success.
We welcome applications from individuals of all backgrounds, identities, and experiences.
If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you.
Join us in creating an inclusive environment where everyone can thrive.
#J-18808-Ljbffr
CDD Analyst in Bradley employer: Betfred Group Holdings Limited
Betfred Group Holdings Limited is an excellent employer, offering a dynamic and innovative work environment in Manchester where creativity and collaboration thrive. With a strong focus on employee growth, you will have the opportunity to mentor junior developers and engage in Agile methodologies, all while enjoying competitive salaries and generous benefits such as a discretionary bonus scheme and enhanced parental leave. Join us to be part of a team that values quality, efficiency, and performance in software development.
Contact Details:
Betfred Group Holdings Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CDD Analyst in Bradley
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Betfred Group Holdings Limited looking for candidates who are engaged and informed.
We think you need these skills to ace CDD Analyst in Bradley
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Betfred Group Holdings Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Betfred Group Holdings Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Betfred Group Holdings Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
