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- Tasks: Manage and optimise digital channels, enhancing user engagement and performance.
- Company: Join Flutter, a global leader in online sports betting and iGaming.
- Benefits: Enjoy flexible working, uncapped holiday, private healthcare, and a £1,000 learning fund.
- Why this job: Be part of a dynamic team driving digital transformation in a fast-paced industry.
- Qualifications: Experience with CMS platforms, web technologies, and strong analytical skills required.
- Other info: Inclusive workplace encouraging diverse perspectives and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Permanent. You will support the Head of Digital Communications Technology & Platforms in the delivery, optimisation and measurement of Flutter’s internal and external digital channels.
About Flutter: In Flutter COO we work with experts across Flutter to build, deploy and communicate the Flutter Edge. Together we cover Product & Payments, Technology, Sportsbook Product & Trading, People, Property, Corporate Communications and Strategic Partnerships & Transformation.
What You’ll Do:
- Support the day-to-day operation and optimisation of digital channels (intranet, corporate website, social media platforms and email communications tools).
- Work closely with agencies and internal teams to support CMS maintenance, UX/UI improvements and ongoing platform enhancements.
- Monitor platform performance and user engagement across digital touchpoints, coordinating updates, routine maintenance and issue resolution.
- Support the ongoing development of the digital communications roadmap by contributing operational insight, performance data and emerging best practice.
- Support data-driven decision making by analysing user behaviour, engagement and performance across web, intranet, email and social channels.
- Build and maintain dashboards, reporting views to track digital communications performance, identify trends and highlight optimisation opportunities.
- Support the delivery of digital initiatives and transformation projects, coordinating activity across internal teams, agencies and vendors.
- Maintain clear and structured documentation across digital platforms, delivery activity and decisions using agreed tools and templates.
- Creation of user guides, best-practice documentation and platform standards.
- Provide hands-on support and guidance to team members, support adherence to Group Tech, security and compliance requirements across digital channels.
How You’ll Do It:
- Highly organised and analytical with experience working across internal and digital communications channels and platforms within a complex organisation.
- Hands-on experience with CMS platforms and web technologies. Understanding of content modelling, publishing workflows and environment management.
- Working knowledge of web technologies (HTML, CSS and JavaScript) with sufficient technical literacy to diagnose issues, support troubleshooting and coordinate delivery across digital platforms.
- Familiarity with event-based tracking concepts and how user interactions are measured across digital platforms.
- Understanding of the software development lifecycle, including requirements definition, development, testing, release and post-release support, with the ability to work effectively with development teams and agencies throughout.
- Understanding of user-centred design principles, with the ability to assess usability and interaction patterns, translate design intent into practical platform implementation, and provide clear recommendations.
- Proven ability to manage delivery across multiple workstreams, coordinating internal teams, agencies and vendors to deliver work on time and to agreed scope.
- Advanced skills in Confluence, Jira or similar software.
- High-level understanding of identity and access management concepts (e.g. SSO, Okta or equivalents), with basic awareness of SCIM-based provisioning.
- Working understanding of cyber security fundamentals and awareness of security review, compliance and remediation processes.
- Demonstrable curiosity and passion for AI and other emerging digital technologies, with an active interest in staying up to date with industry trends.
What’s In It For You:
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:
- Bonus scheme
- Uncapped holiday allowance
- Enhanced pension scheme
- Private healthcare
- Life assurance
- Income protection
- £1,000 annual self-development learning fund
- Invest via the Flutters Sharesave Scheme
- Enhanced parental leave
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Digital Channels Manager employer: Betfair Romania Development
Contact Detail:
Betfair Romania Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Channels Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your work with digital channels. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how you can optimise their channels and improve user engagement based on your insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Digital Channels Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Channels Manager role. Highlight your experience with digital channels, CMS platforms, and any relevant projects that showcase your skills in optimisation and measurement.
Show Off Your Analytical Skills: Since this role involves a lot of data-driven decision making, don’t forget to mention your analytical abilities. Share examples of how you've used data to improve digital communications or user engagement in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Betfair Romania Development
✨Know Your Digital Channels
Familiarise yourself with Flutter's digital channels, including their intranet, corporate website, and social media platforms. Be ready to discuss how you can optimise these channels and share examples of your past experiences in managing similar platforms.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse user behaviour and engagement metrics. Bring examples of dashboards or reports you've created in the past that highlight performance trends and optimisation opportunities.
✨Brush Up on Technical Knowledge
Since the role requires hands-on experience with CMS platforms and web technologies, make sure you're comfortable discussing HTML, CSS, and JavaScript. Be prepared to explain how you've used these skills to troubleshoot issues or improve user experience.
✨Emphasise Collaboration and Communication
This role involves working closely with internal teams and external agencies. Think of examples where you've successfully coordinated projects across multiple stakeholders, and be ready to discuss how you ensure clear communication and documentation throughout the process.