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- Tasks: Manage daily operations in a busy betting shop and process online bets.
- Company: Join BetAnsells, a family-run bookmaker with a rich history since 1920.
- Benefits: Enjoy competitive pay, flexible shifts, and a paid day off for your birthday.
- Why this job: Be part of a supportive team that values staff and offers growth opportunities.
- Qualifications: Previous betting office or supervisory experience is preferred; sporting interest is a plus.
- Other info: Positions available between 18 to 38 hours; must be within 10 miles of Watford.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Shop Duty Manager and Online Bet processor
Shop Duty Manager and Online Bet processor
2 days ago Be among the first 25 applicants
Direct message the job poster from BetAnsells
Great Opportunity to become a Duty Manager with BetAnsells, an independent and family run firm of Bookmakers founded in 1920 and operating 5 shops and an online business in Watford . Positions of between 18 and 38 hours available .
We are seeking applicants with a sporting interest with previous betting office experience , or who can show a knowledge a betting and have previous supervisory experience . Applicants should ideally also live within a 10 mile radius of Watford and must be willing and able to travel between our Watford branches.
This is a permanent position therefore applicants should have a full and indefinite right to work in the UK
Job Summary:
We can offer job stability and a professional but far more personal working environment with pay that often exceeds that of our competitors
Key responsibilities:
- Manage and supervise the day to day running of a busy betting shops by processing bets, accessing liabilities, and getting to know customers.
- Promoting and demonstrating betting products, including our in-shop gaming machines
- Ensure the shop is well presented, clean, organised, and visually appealing
- Handle customer enquiries, queries and complaints and using initiative to help resolve any issues
- Maintain financial records, reconcile accounts, and prepare reports for management
- Monitor shop performance and implement marketing initiatives to drive foot traffic and increase sales
- Championing safer gambling at all times and ensuring adhesion to Gambling Commission regulations
- Take care of cash handling, opening and closing the shop
We recognize and value good staff, and can offer a sign on bonus after 6 months with us. We offer the opportunity to progress, match your pension plan to 3% and on top of normal holiday allowance you’ll get a paid day off for your birthday to after your first 12 months with us. Pay shown is a guide only and is dependent on experience and branch, but extremely competitive an open to discussion – we often exceed that currently offered by the multiples.
Our trading hours are 7 days a week, between the hours of 9.00am and 9.30pm (currently 9.00pm) so flexibility may be required.We endeavour to rota at least 4 weeks in advance and for no more than 3 late shifts in any one week with every other weekend off. We offer flexibility when it comes to requesting days off and shift swaps, we offer paid overtime or time in lieu as an option, and we pay 10 minutes before and after opening hours..
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Recreational Facilities
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Shop Duty Manager and Online Bet processor employer: BetAnsells
Contact Detail:
BetAnsells Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Duty Manager and Online Bet processor
✨Tip Number 1
Familiarise yourself with the latest betting trends and products. Being knowledgeable about the industry will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of BetAnsells. They can provide valuable insights into the company culture and expectations, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you successfully managed a team or resolved customer issues, as this will demonstrate your capability for the role.
✨Tip Number 4
Show your flexibility regarding working hours. Since the role requires availability across various shifts, expressing your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Shop Duty Manager and Online Bet processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the betting industry and any supervisory roles you've held. Emphasise your sporting interest and knowledge of betting to align with what BetAnsells is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to manage a busy betting shop and handle customer enquiries effectively.
Highlight Flexibility: Since the role requires flexibility with shifts, mention your availability and willingness to work varied hours, including weekends and late shifts. This shows you are adaptable and ready to meet the company's needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.
How to prepare for a job interview at BetAnsells
✨Show Your Sporting Interest
Since the role requires a sporting interest, make sure to highlight your passion for sports during the interview. Share any relevant experiences or knowledge you have about betting and how it relates to your favourite sports.
✨Demonstrate Customer Service Skills
As a Shop Duty Manager, you'll be handling customer enquiries and complaints. Prepare examples of how you've successfully resolved customer issues in the past, showcasing your ability to maintain a positive shopping environment.
✨Familiarise Yourself with Betting Products
Before the interview, take some time to learn about the different betting products offered by BetAnsells. Being knowledgeable about their offerings will show your enthusiasm for the role and help you answer questions more effectively.
✨Discuss Flexibility and Teamwork
The job requires flexibility in working hours and collaboration with team members. Be ready to discuss your availability and provide examples of how you've worked well in a team setting, especially in high-pressure situations.
