At a Glance
- Tasks: Manage daily operations in a busy betting shop and engage with customers.
- Company: Join BetAnsells, a family-run bookmaker with a rich history since 1920.
- Benefits: Enjoy competitive pay, a sign-on bonus, and a paid day off for your birthday.
- Other info: Positions available between 18 and 38 hours; must be within 10 miles of Watford.
- Why this job: Experience a personal work environment with opportunities for growth and flexible shifts.
- Qualifications: Previous betting office or supervisory experience is preferred; sporting interest is a plus.
The predicted salary is between 24000 - 36000 £ per year.
Great Opportunity to become a Duty Manager with BetAnsells, an independent and family run firm of Bookmakers founded in 1920 and operating 5 shops and an online business in Watford .
Positions of between 18 and 38 hours available .
We are seeking applicants with a sporting interest with previous betting office experience , or who can show a knowledge a betting and have previous supervisory experience . Applicants should ideally also live within a 10 mile radius of Watford and must be willing and able to travel between our Watford branches.
This is a permanent position therefore applicants should have a full and indefinite right to work in the UK
Job Summary:
We can offer job stability and a professional but far more personal working environment with pay that often exceeds that of our competitors
Key responsibilities:
Manage and supervise the day to day running of a busy betting shops by processing bets, accessing liabilities, and getting to know customers.
Promoting and demonstrating betting products, including our in-shop gaming machines
Ensure the shop is well presented, clean, organised, and visually appealing
Handle customer enquiries, queries and complaints and using initiative to help resolve any issues
Maintain financial records, reconcile accounts, and prepare reports for management
Monitor shop performance and implement marketing initiatives to drive foot traffic and increase sales, championing safer gambling at all times and ensuring adhesion to Gambling Commission regulations, taking care of cash handling, opening and closing the shop.
We recognize and value good staff, and can offer a sign on bonus after 6 months with us. We offer the opportunity to progress, match your pension plan to 3% and on top of normal holiday allowance you’ll get a paid day off for your birthday to after your first 12 months with us. Pay shown is a guide only and is dependent on experience and branch, but extremely competitive an open to discussion - we often exceed that currently offered by the multiples.
Our trading hours are 7 days a week, between the hours of 9.00am and 9.30pm (currently 9.00pm) so flexibility may be required. We endeavour to rota at least 4 weeks in advance and for no more than 3 late shifts in any one week with every other weekend off. We offer flexibility when it comes to requesting days off and shift swaps, we offer paid overtime or time in lieu as an option, and we pay 10 minutes before and after opening hours.
Betting Shop Duty Manager F/T & P/T in Watford employer: BetAnsells
BetAnsells is an excellent employer that prides itself on providing a stable and supportive work environment, where employees are valued and rewarded for their contributions. With competitive pay, opportunities for career progression, and unique benefits such as a paid day off for your birthday, we foster a culture of flexibility and personal connection in our Watford branches. Join us to be part of a family-run business that has been serving the community since 1920, where your passion for sports and betting can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Betting Shop Duty Manager F/T & P/T in Watford
✨Tip Number 1
Familiarise yourself with the betting industry and BetAnsells specifically. Understanding their products, services, and customer base will help you stand out during any discussions or interviews.
✨Tip Number 2
Highlight your supervisory experience in previous roles. Be prepared to discuss specific examples of how you've managed teams or handled challenging situations, as this is crucial for a Duty Manager position.
✨Tip Number 3
Demonstrate your passion for sports and betting. Share your personal experiences or knowledge about different sports and betting practices to show that you're genuinely interested in the role.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires availability across various shifts, showing that you're adaptable will make you a more attractive candidate.
We think you need these skills to ace Betting Shop Duty Manager F/T & P/T in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in betting shops or supervisory roles. Emphasise your sporting interest and any specific skills that align with the responsibilities of a Duty Manager.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the betting industry and your understanding of customer service. Mention your willingness to travel between branches and your right to work in the UK.
Highlight Relevant Experience:In your application, clearly outline any previous roles that involved managing teams or handling customer queries. Use specific examples to demonstrate how you’ve successfully resolved issues in a fast-paced environment.
Showcase Your Knowledge:Demonstrate your knowledge of betting products and regulations in your application. This could include mentioning any relevant training or certifications you have, as well as your understanding of safer gambling practices.
How to prepare for a job interview at BetAnsells
✨Show Your Passion for Sports
Since the role requires a sporting interest, make sure to express your enthusiasm for sports during the interview. Share any relevant experiences or knowledge you have about betting and how it relates to your passion for sports.
✨Demonstrate Supervisory Experience
Highlight your previous supervisory roles and how they relate to managing a busy betting shop. Be prepared to discuss specific examples of how you've successfully led a team and handled customer interactions.
✨Know the Company
Research BetAnsells and understand their values and history. Being familiar with their operations and what sets them apart from competitors will show your genuine interest in the position and the company.
✨Prepare for Customer Scenarios
Think about potential customer enquiries or complaints you might encounter in the role. Prepare responses that demonstrate your problem-solving skills and ability to handle difficult situations with ease and professionalism.
