Associate Director, Heat

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high quality solutions across the multi-utility sector. Our team is growing, and we are excited to welcome a talented Associate Director to join us. The Associate Director, Heat will lead the development and implementation of Last Mile Asset Management’s (LMAM’s) heat asset adoption capability as well as LMAM’s asset management capability, playing a central part in delivering the company’s strategic objectives and supporting its growth ambitions.

The role is responsible for driving business change and delivering meaningful improvements across asset compliance, performance, and customer service. It will support business development by building strong relationships with key partners and stakeholders, identifying solutions, and removing barriers to progress.

What’s in it for you as an Associate Director?

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Car allowance
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream - Financial wellbeing platform
• Employee assistance programme
• Hybrid working*
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period.

Your responsibilities as an Associate Director:

Strategic

• Contribute to LMAM’s overall business strategy and annual budget setting.
• Act as the primary advisor to the Board on all matters relating to LMAM heat assets.
• Develop and control budgets to manage resource and capacity.
• Evaluate and report on operational performance by ensuring key data and metrics are captured and analysed as required.
• Develop and implement a technical oversight regime that ensures fit for purpose high quality heat assets are adopted and subsequently owned and managed by Last Mile Group.
• Proactively identify and mitigate areas of risk and/or inefficiency.
• Contribute to the development and implementation of future development strategy for heat networks growth.

Operational

• Develop, test and support the implementation of LMAM’s capability for adopting new heat assets covering aspects such as design, construction, commissioning and adoption, including but not limited to identifying and securing the right commercial arrangements, resources, systems, technical and operational standards, and procedures.
• Develop, implement, and manage LMAM’s capability for asset operation and maintenance including but not limited to identifying and securing the right commercial arrangements, resources, systems, technical and operational standards, and procedures.
• Inspire, motivate, manage, and oversee team members to drive LMAM actions forward; and communicate LMAM’s objectives clearly throughout all Last Mile Group organisations and ensure all team members involved are demonstrably competent to carry out their roles in accordance with Last Mile Group and prevailing industry standards.
• Ensure compliance with all legislative and regulatory requirements, including ensuring regulatory reporting obligations are met and submitted in a timely manner.