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For Companies At a Glance
- Tasks: Deliver excellent customer service and manage workflow across departments.
- Company: Join a friendly Sheffield-based team focused on efficiency and organisation.
- Benefits: Earn £14.00 per hour, enjoy 25 days leave, and staff discounts.
- Other info: Supportive team culture with opportunities for growth.
- Why this job: Be the key contact for customers and make a real impact in a dynamic environment.
- Qualifications: Strong organisational skills and experience in customer service required.
The predicted salary is between 28000 - 30000 £ per year.
Location: Sheffield-based.
The Role
As an Office Administrator, you will be the primary contact for our customers, helping to deliver great customer service and maintaining a smooth workflow across our Run, Climb, and Setting departments. We pride ourselves on delivering excellent customer service and maintaining efficient, well-organised operations.
You’ll play a key role in:
- Delivering excellent customer service to our clients
- Managing the workflow of sales and purchase orders
- Maintaining well-organised operations within the office and warehouse
Key Responsibilities
- Customer Support and Administration
- Act as the main point of contact for customers via phone and email
- Handle customer queries and resolve issues efficiently
- Maintain accurate customer records, including account set-up and updates
- Workflow Management
- Create and manage sales orders and purchase orders across all departments
- Plan and prioritise your workload efficiently to meet deadlines
- Support the business workflow through good commercial awareness
- Operational Support
- Ability to assist in the warehouse with large inbound orders
About You
We’re looking for someone who is highly organised, detail-oriented, and able to manage multiple priorities in a busy environment.
- Strong customer service skills with a solutions-based approach
- Confident communicator, both written and verbal
- Highly organised with great attention to detail
- Able to manage multiple priorities and work efficiently
- Good commercial awareness and understanding of the business workflow
- Experience with stock management systems (e.g. Brightpearl)
What You’ll Get
- £14.00 per hour
- 25 days annual leave plus bank holidays (pro rata)
- Holiday carryover
- Cycle to work scheme
- Staff discount on our brands
- Friendly and supportive team environment
Office Administrator in Sheffield employer: BETA OUTDOOR SPORTS
Contact Detail:
BETA OUTDOOR SPORTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator in Sheffield
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Office Administrator, especially in customer service and workflow management.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and feel confident. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Office Administrator in Sheffield
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled queries and resolved issues in the past, so share specific examples that demonstrate your solutions-based approach.
Be Organised and Detail-Oriented: Since the role requires a high level of organisation, make it clear in your application how you manage multiple priorities. Use bullet points or lists to showcase your skills in maintaining accurate records and managing workflows efficiently.
Communicate Clearly: As a confident communicator, your written application should reflect this. Keep your language clear and concise, and ensure there are no typos or grammatical errors. This is your chance to show us your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at BETA OUTDOOR SPORTS
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Administrator role. Familiarise yourself with the key responsibilities like customer support, workflow management, and operational support. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role heavily focuses on delivering excellent customer service, prepare examples from your past experiences where you resolved customer queries or improved customer satisfaction. Be ready to discuss your solutions-based approach and how you handle challenging situations.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this position. Think of specific instances where you managed multiple priorities effectively. You could mention how you planned your workload to meet deadlines or maintained accurate records, which will show that you can thrive in a busy environment.
✨Familiarise Yourself with Relevant Tools
If you have experience with stock management systems like Brightpearl, be sure to mention it. If not, do a bit of research on such tools and express your willingness to learn. Showing that you have good commercial awareness and understanding of business workflows will definitely impress them.