Senior Business Systems Applications Engineer
Stoke-on-Trent Technology
Take ownership of critical enterprise platforms and elevate seamless technical solutions as a Senior Business Systems Applications Engineer.
Full-time
Closes 28/10/2026
Business Systems Solutions drives the integration, health and evolution of 3rd party and enterprise applications across on-premise, SaaS and cloud environments. The function delivers scalable tools that streamline internal operations and support high-volume global technology operations.
This role focuses on leading technical application support, system implementations and root-cause analysis across sophisticated business platforms. You will collaborate closely with internal stakeholders and external software vendors to optimise system architecture, champion best practice and mentor colleagues.
This role is eligible for inclusion in our hybrid work from home policy.
Preferred Skills and Experience
Strong background supporting and integrating SaaS and cloud-hosted enterprise applications
Proven track record in diagnosing, evaluating and resolving complex architectural and system issues
Expertise in software vendor management and 3rd party tool implementations
Sound understanding of enterprise system architecture, lifecycles and integration patterns
Confidence in managing multiple project priorities and high-impact deliverables independently
Skilled in building collaborative relationships with cross-functional technical and business stakeholders
What you will be doing
Lead the delivery, configuration and ongoing maintenance of core business applications across cloud and SaaS environments
Conduct advanced root-cause analysis to diagnose and resolve complex technical incidents across the enterprise stack
Partner with external software vendors and internal engineering teams to deploy seamless upgrades and enhancements
Evaluate existing system architecture to identify performance improvements, automation opportunities and scalability gains
Guide and mentor junior colleagues in incident handling, system support techniques and technical standards
Collaborate with business stakeholders across various departments to align application performance with operational requirements
Utilising AI to provide solutions and suggest improvements
Hiring Statement
At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.
We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.
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