At a Glance
- Tasks: Manage facilities systems and support teams with administrative tasks in a fast-paced environment.
- Company: Join bet365, a company that values diversity and growth for all individuals.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal development.
- Other info: Enjoy a collaborative culture where your contributions are valued and recognised.
- Why this job: Be the first point of contact and make a real impact in a dynamic team.
- Qualifications: Experience with CAFM systems, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
As a Facilities Administrator you will use and maintain the facilities management system, allocating work to the relevant teams as well as supporting with general administrative tasks.
We are seeking a dynamic and highly motivated individual who thrives in a fast-paced environment, has a great telephone manner and excels at working collaboratively. You will effectively assist the UK Facilities teams by managing the facilities management and Helpdesk software, alongside completing various administrative duties required by the department.
This position is offered on a full‑time basis and will require a flexible approach to working hours. Shifts will be allocated on a rolling rota of any four days from seven between the hours of 07:00 and 19:00, including bank holidays.
Qualifications- Experience working with a CAFM system and Helpdesk would be beneficial.
- Ability to work under pressure and meet tight deadlines whilst maintaining attention to detail.
- Experience in Microsoft Office including Outlook and Excel.
- Ability to communicate at all levels with strong customer service skills, whilst acting as a point of contact for Facilities and other internal departments.
- Well organised and skilled in effective time management.
- Able to work as part of a team and independently without supervision.
- Acting as the first point of contact for the Business and external contractors.
- Monitoring of all mailboxes, CAFM and booking systems to support a 24/7 business operation.
- Supporting Facilities teams with administrative tasks.
- Allocating of pool vehicles and electric charging.
- Working alongside Engineering teams to create job plans.
- Completing end to end ownership of all high priority jobs raised.
At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.
Facilities Administrator: CAFM & Helpdesk, 24/7 Ops in Stoke-on-Trent employer: bet365
At bet365, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and growth. Our Facilities Administrator role provides a unique opportunity to thrive in a dynamic environment while benefiting from flexible working hours and comprehensive support for personal development. Join us in a workplace where your contributions are valued, and you can truly make a difference in our 24/7 operations.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Administrator: CAFM & Helpdesk, 24/7 Ops in Stoke-on-Trent
✨Tip Number 1
Get familiar with the CAFM and Helpdesk systems before your interview. We want to see that you’re not just a great communicator but also someone who can hit the ground running. A little research goes a long way!
✨Tip Number 2
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks under pressure. We love hearing about real-life experiences that demonstrate your ability to juggle responsibilities.
✨Tip Number 3
Don’t forget to highlight your customer service skills. As the first point of contact, we need someone who can handle queries with a smile. Share stories where you’ve gone above and beyond for customers or colleagues.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team. Let’s make it happen!
We think you need these skills to ace Facilities Administrator: CAFM & Helpdesk, 24/7 Ops in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any experience you have with CAFM systems and Helpdesk software. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!
Keep It Professional Yet Friendly:Since you'll be the first point of contact for our business and external contractors, it’s important to convey a friendly yet professional tone in your application. Let your personality shine through while keeping it suitable for a work environment.
Attention to Detail is Key:We’re looking for someone who can manage multiple tasks without missing a beat. Make sure your application is free from typos and clearly structured. This will show us that you can handle the pressure and maintain attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at bet365
✨Know Your CAFM Systems
Make sure you brush up on your knowledge of CAFM systems and Helpdesk software. Be ready to discuss any previous experience you have with these tools, as well as how you can leverage them to improve efficiency in the role.
✨Show Off Your Customer Service Skills
Since you'll be the first point of contact for both internal teams and external contractors, practice your communication skills. Think of examples where you've successfully handled customer queries or resolved issues, and be prepared to share these during the interview.
✨Demonstrate Your Organisational Skills
This role requires excellent time management and organisation. Prepare to discuss how you prioritise tasks and manage your workload, especially under pressure. You might even want to bring a few examples of how you've successfully juggled multiple responsibilities in the past.
✨Be Flexible and Adaptable
With a rolling rota and the need to work various shifts, it's important to convey your flexibility. Share any experiences where you've adapted to changing circumstances or worked outside of standard hours, showing that you're ready to embrace the demands of the role.
