Get AI-powered advice on this job and more exclusive features. A SQL Support Engineer, who will play a key role in ensuring that regulatory reporting is accurate, performant and on schedule in an ongoing BAU basis. We are looking for an SQL Support Engineer with a keen eye for detail, a passion for investigation and swift identification of root cause, and a thirst to drive efficiencies through process improvements. You will be responsible for resolving issues with regulatory reporting and submissions raised internally or by regulators. You will have a good understanding of written specifications, be able to identify and analyse issues, provide clear explanation of data variances and irregularities to stakeholders, and provide software fixes for those issues that are deemed defects within the regulatory submission and reporting software. This is a fast-paced environment, and you should be experienced and comfortable with regular context switching and have the ability to recall information swiftly and accurately. Preferred Skills, Qualifications and Experience Analytical and methodical approach to investigation. SQL Server 2014 or later experience. Strong verbal and written communication skills. Ability to create solution documentation. Ability to work effectively on multiple streams of work and switch context quickly. Positive customer and solution focused attitude. Ability to work to deadlines and SLA’s for completion or escalation of tasks. Understanding of the gambling industry or financial accounting. Main Responsibilities Identifying, explaining and fixing issues with specific data that has been returned by a business process and raised by internal teams or regulators, using a variety of techniques on a number of disparate technologies. Investigating, developing and refactoring failures in processes, typically SQL agent jobs or stored procedures. Analysing and interpreting a wide range of different data relating to customer accounts, betting slips, banking transactions and gaming accounts. Communicating with other departments within the Business as necessary to ensure full understanding of issues and providing regular status updates of investigation and resolution. Documenting incidents and contributing to the team’s knowledgebase. Using the ticketing system for incident management and resolution. Ensuring Business requirements are met accordingly. “By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - http://www.bet365careers.com/privacypolicy.pdf “ Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Gambling Facilities and Casinos Referrals increase your chances of interviewing at bet365 by 2x Get notified about new Support Engineer jobs in England, United Kingdom . London, England, United Kingdom 4 weeks ago London, England, United Kingdom 6 days ago Hounslow, England, United Kingdom 1 week ago Manchester Area, United Kingdom 2 weeks ago ITSM Technical Support Engineer (Remote in the UK) Daresbury, England, United Kingdom 1 week ago Sr. Technical Support Engineer, Focused Services London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom $4,000.00-$6,000.00 1 month ago London, England, United Kingdom 2 weeks ago Nottingham, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 4 months ago Technical Field Support Engineer III - Europe Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Sr. Technical Support Engineer, Focused Services (Security Clearance Required) Internal Opportunities: Technical Department Roles (Multiple Vacancies) London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 3 days ago Technical Support Specialist Hematology and Urine Analysis Amersham, England, United Kingdom 2 months ago London, England, United Kingdom 2 months ago Technical Support Specialist Hematology and Urine Analysis Amersham, England, United Kingdom 1 week ago Cambridge, England, United Kingdom 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
