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For Companies At a Glance
- Tasks: Manage and develop Unified Communication technologies while ensuring service availability and user experience.
- Company: Join a leading company in the tech industry, known for innovation and collaboration.
- Benefits: Enjoy hybrid working options and a supportive work environment with great corporate perks.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: Experience as a 3rd line Unified Communications Engineer and skills in Microsoft Exchange and Teams required.
- Other info: Opportunity to engage in strategic planning and decision-making aligned with business objectives.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a Senior Messaging Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business. You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build, deploy and support new and existing UC technologies. You will collaborate with other teams to proactively monitor system performance, addressing and resolving any issues. The role will ensure service availability is maintained and improved, leading to an enhanced user experience. You will contribute to planning discussions on IT investments, ensuring solutions and systems are delivered in line with Information Security and Governance requirements.
This role is eligible for the Company’s hybrid working from home policy.
Preferred skills and experience:- Experience working as a 3rd line Unified Communications Engineer.
- Experience in designing, configuring and implementing solutions within an organisation.
- Skilled in delivering, implementing and supporting Microsoft Exchange, both Online and On Premise.
- Skilled in supporting Microsoft Teams.
- Maintaining, supporting and managing Cisco Ironports such as ESA.
- Maintaining, supporting and managing MDM technologies, preferably Workspace One.
- Experience of strategic planning and decision making to align IT with business objectives.
- Ability to understand and deliver tasks and projects to our business standards.
- Strong documentation skills.
- Ability to work to deadlines with a pragmatic approach to administration, governance and risk.
- Maintaining and managing our core UC services and providing improvements where necessary.
- Working closely with IT management and other functional groups to design, develop, deploy and administer our collaboration services.
- Participating in product evaluations, system testing and product lifecycle management.
- Enforcing all security controls when enabling new UC applications and features, whilst continually documenting and maintaining this.
- Participating in both scheduled and unscheduled system maintenance including change management, on call and off-hours systems support.
- Maintaining a UC Service Catalogue detailing service definitions and the technologies being utilised.
- Maintaining and enforcing the governance of each UC application and feature, in line with ISG standards.
- Setting up all UC applications and features, technical designs, standards and process documentation.
Locations
Senior Messaging Engineer (Manchester) employer: bet365
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Messaging Engineer (Manchester)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Unified Communications. Being well-versed in tools like Microsoft Teams and Exchange will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work with UC technologies. Attend relevant meetups or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully implemented or supported UC solutions. Highlighting your hands-on experience will show us that you have the practical skills needed for the role.
✨Tip Number 4
Understand our company culture and values by researching StudySmarter. Tailoring your approach to align with our mission will help you stand out as a candidate who is not only qualified but also a great fit for our team.
We think you need these skills to ace Senior Messaging Engineer (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Unified Communications Engineer. Focus on your skills in Microsoft Exchange, Teams, and Cisco Ironports, as well as any relevant projects you've worked on.
Craft a Strong Cover Letter: In your cover letter, explain why you're passionate about Unified Communication technologies. Mention specific experiences that demonstrate your ability to manage and improve UC services, and how you align with the company's goals.
Showcase Documentation Skills: Since strong documentation skills are essential for this role, consider including examples of documentation you've created in previous positions. This could be technical designs, process documentation, or service catalogues.
Highlight Collaboration Experience: Emphasise your ability to work closely with IT management and other teams. Provide examples of how you've collaborated on projects or contributed to planning discussions that align IT with business objectives.
How to prepare for a job interview at bet365
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Unified Communication technologies, particularly Microsoft Exchange and Teams. Highlight specific projects where you designed, configured, or implemented solutions, as this will demonstrate your hands-on skills and understanding of the role.
✨Emphasise Collaboration Skills
Since the role involves working closely with IT management and other teams, share examples of how you've successfully collaborated in past projects. Discuss how you proactively monitored system performance and resolved issues, showcasing your ability to work well in a team environment.
✨Demonstrate Strategic Thinking
Prepare to talk about your experience in strategic planning and decision-making. Be ready to explain how you've aligned IT solutions with business objectives in previous roles, as this will show your understanding of the bigger picture and your ability to contribute to planning discussions.
✨Highlight Documentation Skills
Strong documentation skills are crucial for this role. Bring examples of documentation you've created in the past, such as technical designs or process documentation. This will illustrate your attention to detail and your commitment to maintaining governance standards.
