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For Companies At a Glance
- Tasks: Manage IT assets and ensure accurate tracking throughout their lifecycle.
- Company: Join a large business with over 30,000 tracked assets, making a real impact.
- Benefits: Enjoy a dynamic work environment with opportunities for process improvement and teamwork.
- Why this job: Perfect for tech-savvy individuals wanting to streamline operations and enhance asset management.
- Qualifications: Experience in IT Asset and Stock Management, strong communication, and self-motivation required.
- Other info: Opportunity to work independently while being part of a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Who we are looking for
An IT Support Engineer, who will be responsible for ensuring that assets are effectively organised, managed and tracked during the asset lifecycle. You will be responsible for maintaining managed IT assets within the Business, whilst working alongside the asset management team to ensure compliance. As a large Business with over 30,000 tracked assets, each user is assigned multiple assets which generates a large pool of data and physical assets to manage. The asset management team manage any new equipment coming into the Business and the IT support team deals with returned devices. You will maintain the asset register, to ensure that all returned assets have all required information accurately recorded, along with the decommissioning of hardware, either for re-use or disposal. You will ensure that our stock inventory is organised appropriately, so that assets can be easily located based on lifecycle status, and evaluate existing stock, replenishing shortfalls where necessary. This presents a great opportunity for you to make improvements and streamline existing processes.
Preferred skills and experience
- Previous experience in IT Asset Management.
- Previous experience in Stock Management.
- Excellent communicator.
- Self-motivation.
- Strong team player.
- Excellent time management skills and ability to work under pressure.
- Ability to work independently.
Main Responsibilities
- Ensuring the integrity of data in the asset register through correct assignment and hardware status, based on life cycle status.
- Facilitating the removal of assets from multiple IT systems, ensuring that hardware is decommissioned across all key platforms.
- Assigning assets to individuals to confirm ownership.
- Issuing stock on request to engineers to allow them to complete configuration activities.
- Conducting regular stock checks and re-ordering where there are shortfalls.
- Ensuring the stock room is tidy and methodically organised.
- Preparing for regulatory audits ensuring stock levels align accurately with Configuration Management Database (CMDB) figures.
- Recommending process and service improvements.
IT Support Engineer, Stock (Stoke) employer: bet365
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer, Stock (Stoke)
✨Tip Number 1
Familiarise yourself with IT asset management tools and software commonly used in the industry. Being knowledgeable about these systems will not only help you understand the role better but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Brush up on your stock management skills, especially regarding inventory tracking and organisation. Consider creating a mock inventory system to showcase your ability to manage assets effectively, which can be a great talking point in your interview.
✨Tip Number 3
Network with professionals in the IT asset management field. Engaging with others in the industry can provide insights into best practices and may even lead to referrals or recommendations for the position.
✨Tip Number 4
Prepare specific examples of how you've improved processes in previous roles. Highlighting your problem-solving skills and ability to streamline operations will resonate well with the hiring team at StudySmarter.
We think you need these skills to ace IT Support Engineer, Stock (Stoke)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT Asset Management and Stock Management. Use specific examples that demonstrate your ability to manage assets effectively and your familiarity with asset registers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills as an excellent communicator and team player align with the responsibilities of the IT Support Engineer position.
Showcase Problem-Solving Skills: Provide examples in your application of how you've improved processes or streamlined operations in previous roles. This will demonstrate your proactive approach and ability to make improvements, which is key for this position.
Highlight Time Management Abilities: Since the role requires excellent time management skills, include instances where you successfully managed multiple tasks under pressure. This will show that you can handle the demands of the job effectively.
How to prepare for a job interview at bet365
✨Showcase Your IT Asset Management Experience
Be prepared to discuss your previous experience in IT asset management. Highlight specific examples where you successfully managed assets, maintained registers, or improved processes. This will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
As an IT Support Engineer, you'll need to communicate effectively with both technical and non-technical team members. Practice explaining complex concepts in simple terms and be ready to provide examples of how you've successfully communicated in past roles.
✨Emphasise Your Organisational Skills
Given the large number of assets to manage, it's crucial to showcase your organisational skills. Discuss any systems or methods you've used to keep track of inventory and ensure that stock is easily locatable. Mention any tools or software you're familiar with that can aid in this process.
✨Prepare for Process Improvement Discussions
The job involves recommending process improvements, so come prepared with ideas. Think about any inefficiencies you've noticed in past roles and how you addressed them. This shows initiative and a proactive approach to your work.
