At a Glance
- Tasks: Ensure our digital platforms run smoothly and tackle technical challenges head-on.
- Company: Join a leading online gambling company that values creativity and innovation.
- Benefits: Enjoy competitive pay, growth opportunities, and a supportive work environment.
- Other info: Be part of a diverse team where everyone is valued and respected.
- Why this job: Make a real impact in the fast-paced world of online gambling technology.
- Qualifications: Analytical skills and a proactive mindset; training provided for all levels.
The predicted salary is between 33075 - 40425 £ per year.
We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling.
As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide. Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.
Keep our digital world running smoothly as an IT Operations Engineer, safeguarding the seamless performance of high-traffic global platforms. The IT Operations team is primarily focused on providing support to the production IT service, comprising all customer facing products and critical internal Business systems.
As an IT Operations Engineer, you play a pivotal role in responding to, investigating, escalating, and resolving critical incidents and technical changes that impact our services. Working alongside talented colleagues, you tackle complex technical puzzles and maintain the reliability of advanced infrastructure systems. Whilst this is an IT based role, prior technical experience is not a prerequisite, as all relevant training will be provided.
Qualifications
- Advanced analytical and root-cause troubleshooting capabilities
- Hands-on proficiency with Windows Server and Linux operating systems
- Autonomous management of complex technical tasks
- Proactive, with the ability to make and act on decisions when under pressure
- Rapid acquisition of complex technical workflows
- Proven ability to handle multiple high-priority technical issues simultaneously
Additional Information
- Swift handling of early warnings raised via observability platforms and alarm consoles according to agreed policies
- Prompt response to service-affecting incidents through appropriate logging, investigation, and resolution
- Execution of daily tasks designed to keep production systems functioning correctly
- Direct engagement with senior managers and stakeholders during escalated issues
- Accurate recording of requests for change and incidents within the Helix ticketing system
- Rigorous assessment of system or procedural changes to provide prompt feedback
- Careful coordination of planned maintenance work while checking for scheduling clashes
- Effective control of services by disabling, enabling, retracting, or re-advertising infrastructure
- Clear communication with stakeholders at key times to ensure schedule adherence
- Frontline service delivery acting as the primary point of contact for production infrastructure
At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.
It Operations Engineer employer: bet365
At bet365, we pride ourselves on being a leading online gambling company that fosters a dynamic and inclusive work environment. Our culture encourages creativity and innovation, providing Frontend Software Developers with ample opportunities for professional growth while working on cutting-edge technology in the exciting world of live sports betting. With a commitment to employee well-being and a hybrid working policy, we ensure that our team members can thrive both personally and professionally in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land It Operations Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what bet365 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges bet365 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at bet365!
✨Direct Apply to bet365
Let's not forget to apply directly through the bet365 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace It Operations Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at bet365.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at bet365. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at bet365
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
