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- Tasks: Manage the CAFM system and assist Facilities Services teams while handling Helpdesk software.
- Company: Join a leading online gambling company in Stoke-on-Trent.
- Benefits: Flexible shifts, full-time role, and a dynamic work environment.
- Other info: Great opportunity for career growth in a vibrant industry.
- Why this job: Perfect for those who excel in customer service and thrive under pressure.
- Qualifications: Strong time management skills and ability to work in a fast-paced setting.
The predicted salary is between 25000 - 32000 £ per year.
A leading online gambling company in Stoke-on-Trent seeks a Facilities Helpdesk Coordinator. You'll use and maintain the CAFM system, assist the Facilities Services teams, and manage Helpdesk software while completing various administrative tasks.
The role requires strong customer service skills and the ability to work under pressure. This full-time position offers a flexible approach with shifts allocated on a rolling rota. If you're skilled in time management and thrive in a fast-paced environment, apply now.
Facilities Helpdesk Coordinator — CAFM & 1st-Contact Hub employer: bet365
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator — CAFM & 1st-Contact Hub
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they align with your skills, especially in customer service and time management. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice common interview questions related to facilities management and customer service. Role-play with a friend or use online resources to get comfortable with your responses. Confidence is key when you're under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Facilities Helpdesk Coordinator — CAFM & 1st-Contact Hub
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about helping others, make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to assist others in the past!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your skills and experiences better.
Tailor Your Application: Make your application stand out by tailoring it to the Facilities Helpdesk Coordinator role. Mention specific experiences that relate to using CAFM systems or managing helpdesk software, as this will show us you're a perfect fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at bet365
✨Know Your CAFM System
Make sure you understand the basics of the CAFM system before your interview. Familiarise yourself with its functionalities and how it can improve facilities management. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you resolved issues under pressure, as this is crucial for the role. Highlighting these experiences will demonstrate your suitability for the fast-paced environment.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially when juggling multiple tasks. You might want to share a strategy or tool you use to stay organised, as this will resonate well with the demands of the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the challenges they face. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values. It’s a win-win!