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- Tasks: Review customer documents and identify fraudulent accounts to protect the business.
- Company: Join a leading company in risk prevention, ensuring genuine customers thrive.
- Benefits: Enjoy hybrid working, competitive pay, annual bonuses, and a day off for your birthday.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a safer customer journey.
- Qualifications: A degree or strong academic record, attention to detail, and good communication skills are essential.
- Other info: Comprehensive training provided; flexible schedule aligned with the sporting calendar.
The predicted salary is between 36000 - 60000 £ per year.
As a Specialist in the Customer Verification Risk Analysis department, you will be responsible for reviewing the legitimacy of customer verification documents and identifying fraudulent account profiles. The Customer Verification Risk Analysis department is responsible for identifying and mitigating the risk of syndicated activity, while ensuring genuine customers are able to utilise the full product range on offer.
You will be part of the team playing a key role at the verification stage of the customer journey, protecting the business from threats related to abusive and syndicated activity. We are looking for bright, inquisitive and enthusiastic people who are either looking to start their career in risk prevention or who want to challenge themselves further to support the growth of the department.
This role is eligible for inclusion in the Company’s hybrid working from home policy. Your schedule will be tailored to align with the dynamic sporting calendar, covering any five days of the week, including evenings, weekends and public holidays. In return, we offer competitive rates of pay, increasing with experience and an excellent range of benefits including an annual bonus scheme and a day off for your birthday. A comprehensive training programme will also be provided. Successful applicants will be required to provide proof of eligibility to work in the UK from their first day of employment.
Preferred Skills, Qualifications and Experience:- Degree or sound record of academic achievement.
- Meticulous attention to detail.
- Ability to maintain high standards in a fast changing environment.
- Computer literacy, including a good working knowledge of MS Office.
- Excellent communication skills.
- Experience of reviewing and verifying identity and proof of address documents is beneficial, but not essential as training will be provided.
- Assessing the validity of identification documents provided by customers from high risk jurisdictions.
- Reviewing customer registration information for evidence of syndication.
- Identifying trends and patterns in document submissions.
- Applying the appropriate account restriction where risk is identified.
- Providing 2nd line support for internal departments.
Documents Controller employer: bet365
Contact Detail:
bet365 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Documents Controller
✨Tip Number 1
Familiarise yourself with common types of identification documents and the signs of fraudulent activity. Understanding what legitimate documents look like will give you an edge during the interview process.
✨Tip Number 2
Brush up on your analytical skills. Being able to identify trends and patterns in document submissions is crucial for this role, so consider practicing with real-world examples or case studies.
✨Tip Number 3
Showcase your attention to detail in any discussions or interviews. You might want to prepare examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Tip Number 4
Be ready to discuss your adaptability in fast-paced environments. This role requires you to maintain high standards while dealing with changing circumstances, so think of instances where you've successfully navigated similar situations.
We think you need these skills to ace Documents Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Documents Controller. Familiarise yourself with the key tasks such as assessing identification documents and identifying fraudulent activity.
Tailor Your CV: Highlight relevant skills and experiences in your CV that align with the job description. Emphasise your attention to detail, communication skills, and any experience with document verification, even if it's not extensive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in risk prevention and how your background makes you a suitable candidate for this position.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at bet365
✨Show Your Attention to Detail
As a Documents Controller, meticulous attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in previous roles or academic projects. Highlight any experiences where your keen eye helped identify discrepancies or improve processes.
✨Demonstrate Your Analytical Skills
The role involves assessing the validity of documents and identifying patterns. Be prepared to discuss any analytical tasks you've undertaken, whether in your studies or previous jobs. You might even want to bring up specific instances where you successfully identified trends or solved complex problems.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Consider preparing answers to common interview questions and ensure you can explain your reasoning behind decisions or analyses effectively.
✨Be Ready to Discuss Your Flexibility
This role requires working across various days and times, including evenings and weekends. Be honest about your availability and express your willingness to adapt to the dynamic schedule. Sharing past experiences where you've successfully managed flexible work hours can also be beneficial.
