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- Tasks: Lead engineering teams to ensure secure and stable IT service deployment.
- Company: Join a global leader in the tech industry with a passion for excellence.
- Benefits: Enjoy eye care, flu vaccinations, life assurance, and a supportive work culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving operational improvements and developing talent.
- Qualifications: Extensive experience in IT management and strong people-management skills.
The predicted salary is between 60000 - 80000 £ per year.
As an IT Engineering Manager, you will lead our engineering teams to ensure the secure and stable deployment and management of live services across our enterprise. We are seeking an experienced individual with a deep understanding of IT operations and infrastructure to provide strategic direction, foster a culture of accountability and continuous improvement, and develop high‑performing engineering teams.
In this role, you will play a pivotal part in balancing demanding day‑to‑day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement.
A key focus of the role is the development of people, coaching and mentoring engineers and leaders, building clear role expectations and capability frameworks, and creating an environment where individuals can grow, take ownership, and perform at their best.
Preferred Skills and Experience- Extensive experience as an IT Engineering Manager (or equivalent) managing large technical teams in a large enterprise environment
- Strong background across both operational service management and delivery and change
- Proven track record working with 24/7 business‑critical IT Platforms and Services
- Experience leading operations across multiple technical disciplines such as End User, Infrastructure, UC and Voice, On‑Prem and Cloud
- Familiar operating within ITIL or similar service management frameworks
- Excellent people‑management capability, including managing managers and senior engineers
- Strong incident, problem and operational governance experience
- Experience balancing high‑volume BAU responsibilities with the delivery of operational enhancements and strategic change programmes
- Exceptional organisation skills, with the ability to confidently lead in an evolving and reactive environment
- Strong decision‑making skills to balance risk, speed and stability, while constructively challenging and driving accountability
- Ensuring the health, resilience, and performance of business‑critical platforms and services
- Maintaining day‑to‑day operational performance, availability, and reliability of IT services
- Leading major incident response and driving effective Incident, Problem, and Change Management processes
- Balancing a demanding operational workload with the safe and controlled delivery of engineering change and improvement initiatives
- Collaborating with architecture, security, and project functions to ensure fit‑for‑purpose and supportable solutions
- Managing and developing Team Leaders, fostering a culture of accountability, engagement, and ownership
- Developing engineering talent through performance management, succession planning, and recruitment
- Driving continuous operational and delivery improvements, modernising ways of working and enhancing maturity
- Owning and managing technical and operational risks, ensuring compliance with relevant standards
- Building strong relationships with senior IT and business stakeholders and communicating service outcomes effectively
- Eye care and Flu Vaccinations
- Life Assurance
Life at bet365: We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.
IT Engineering Manager in Manchester employer: bet365 Group
Contact Detail:
bet365 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineering Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT operations and team management. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've developed teams and improved processes. This will highlight your ability to foster a culture of accountability and continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Engineering Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in IT operations and infrastructure, as well as any leadership roles you've held. We want to see how you can bring value to our engineering teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs. Don’t forget to mention your approach to developing high-performing teams and fostering a culture of accountability.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage large technical teams and improve service reliability. We love numbers, so if you can quantify your successes, even better!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at bet365 Group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've implemented ITIL practices in previous roles and how they improved service management. This will show that you understand the framework and can apply it effectively.
✨Showcase Your People Management Skills
Prepare examples of how you've developed engineering talent and fostered a culture of accountability. Think about specific instances where you've coached team leaders or managed senior engineers, as this role heavily focuses on people management.
✨Balance Operations with Strategic Change
Be ready to discuss how you've successfully balanced day-to-day operational responsibilities with strategic initiatives. Highlight any experiences where you led operational enhancements while managing a high-volume workload, as this is crucial for the role.
✨Communicate Effectively with Stakeholders
Practice articulating how you've built relationships with senior IT and business stakeholders. Prepare to share examples of how you've communicated service outcomes and managed expectations, as strong communication skills are key to this position.