At a Glance
- Tasks: Lead engineering teams to ensure secure and stable IT service deployment.
- Company: Join a forward-thinking enterprise with a focus on innovation and teamwork.
- Benefits: Enjoy eye care, flu vaccinations, and life assurance alongside competitive pay.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real impact by driving operational improvements and developing talent.
- Qualifications: Extensive experience in IT management and strong people-management skills required.
The predicted salary is between 60000 - 80000 £ per year.
As an IT Engineering Manager, you will lead our engineering teams to ensure the secure and stable deployment and management of live services across our enterprise. We are seeking an experienced individual with a deep understanding of IT operations and infrastructure to provide strategic direction, foster a culture of accountability and continuous improvement, and develop high-performing engineering teams.
In this role, you will play a pivotal part in balancing demanding day-to-day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement.
A key focus of the role is the development of people, coaching and mentoring engineers and leaders, building clear role expectations and capability frameworks, and creating an environment where individuals can grow, take ownership, and perform at their best.
Preferred Skills and Experience- Extensive experience as an IT Engineering Manager (or equivalent) managing large technical teams in a large enterprise environment.
- Strong background across both operational service management and delivery and change.
- Proven track record working with 24/7 business-critical IT Platforms and Services.
- Experience leading operations across multiple technical disciplines such as End User, Infrastructure, UC and Voice, On‑Prem and Cloud.
- Familiar operating within ITIL or similar service management frameworks.
- Excellent people‑management capability, including managing managers and senior engineers.
- Strong incident, problem and operational governance experience.
- Experience balancing high-volume BAU responsibilities with the delivery of operational enhancements and strategic change programmes.
- Exceptional organisation skills, with the ability to confidently lead in an evolving and reactive environment.
- Strong decision‑making skills to balance risk, speed and stability, while constructively challenging and driving accountability.
- Ensuring the health, resilience, and performance of business-critical platforms and services.
- Maintaining day-to-day operational performance, availability, and reliability of IT services.
- Leading major incident response and driving effective Incident, Problem, and Change Management processes.
- Balancing a demanding operational workload with the safe and controlled delivery of engineering change and improvement initiatives.
- Collaborating with architecture, security, and project functions to ensure fit‑for‑purpose and supportable solutions.
- Managing and developing Team Leaders, fostering a culture of accountability, engagement, and ownership.
- Developing engineering talent through performance management, succession planning, and recruitment.
- Driving continuous operational and delivery improvements, modernising ways of working and enhancing maturity.
- Owning and managing technical and operational risks, ensuring compliance with relevant standards.
- Building strong relationships with senior IT and business stakeholders and communicating service outcomes effectively.
IT Engineering Manager in London employer: bet365 Group
As an IT Engineering Manager at our company, you will thrive in a dynamic and supportive environment that prioritises employee growth and development. We offer a culture of accountability and continuous improvement, alongside comprehensive benefits such as eye care and flu vaccinations, ensuring you feel valued and supported in your role. Located in a vibrant area, our organisation fosters collaboration and innovation, making it an excellent place for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineering Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what bet365 Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges bet365 Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at bet365 Group!
✨Direct Apply to bet365 Group
Let's not forget to apply directly through the bet365 Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineering Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at bet365 Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at bet365 Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at bet365 Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
