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- Tasks: Lead engineering teams to ensure secure and stable IT service deployment.
- Company: Join a forward-thinking enterprise focused on innovation and accountability.
- Benefits: Competitive salary, eye care, flu vaccinations, and life assurance.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving operational improvements and developing talent.
- Qualifications: Extensive experience in IT management and strong people-management skills.
The predicted salary is between 60000 - 80000 £ per year.
As an IT Engineering Manager, you will lead our engineering teams to ensure the secure and stable deployment and management of live services across our enterprise. We are seeking an experienced individual with a deep understanding of IT operations and infrastructure to provide strategic direction, foster a culture of accountability and continuous improvement, and develop high‑performing engineering teams.
In this role, you will play a pivotal part in balancing demanding day‑to‑day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement.
A key focus of the role is the development of people, coaching and mentoring engineers and leaders, building clear role expectations and capability frameworks, and creating an environment where individuals can grow, take ownership, and perform at their best.
Preferred Skills and Experience- Extensive experience as an IT Engineering Manager (or equivalent) managing large technical teams in a large enterprise environment.
- Strong background across both operational service management and delivery and change.
- Proven track record working with 24/7 business‑critical IT Platforms and Services.
- Experience leading operations across multiple technical disciplines such as End User, Infrastructure, UC and Voice, On‑Prem and Cloud.
- Familiar operating within ITIL or similar service management frameworks.
- Excellent people‑management capability, including managing managers and senior engineers.
- Strong incident, problem and operational governance experience.
- Experience balancing high‑volume BAU responsibilities with the delivery of operational enhancements and strategic change programmes.
- Exceptional organisation skills, with the ability to confidently lead in an evolving and reactive environment.
- Strong decision‑making skills to balance risk, speed and stability, while constructively challenging and driving accountability.
- Ensuring the health, resilience, and performance of business‑critical platforms and services.
- Maintaining day‑to‑day operational performance, availability, and reliability of IT services.
- Leading major incident response and driving effective Incident, Problem, and Change Management processes.
- Balancing a demanding operational workload with the safe and controlled delivery of engineering change and improvement initiatives.
- Collaborating with architecture, security, and project functions to ensure fit‑for‑purpose and supportable solutions.
- Managing and developing Team Leaders, fostering a culture of accountability, engagement, and ownership.
- Developing engineering talent through performance management, succession planning, and recruitment.
- Driving continuous operational and delivery improvements, modernising ways of working and enhancing maturity.
- Owning and managing technical and operational risks, ensuring compliance with relevant standards.
- Building strong relationships with senior IT and business stakeholders and communicating service outcomes effectively.
- Eye care and Flu Vaccinations
- Life Assurance
IT Engineering Manager employer: bet365 Group
Contact Detail:
bet365 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineering Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. The more people you know, the better your chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your achievements and projects. This is a great way to demonstrate your expertise in IT operations and engineering management, making you stand out to potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to IT service management and team leadership. We recommend doing mock interviews with friends or mentors to build confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We have plenty of opportunities for IT Engineering Managers, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace IT Engineering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your background in IT operations, service management, and team leadership to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams and improved operational processes in previous roles, so we can see your potential impact at StudySmarter.
Showcase Your People Management Skills: Since this role involves developing engineering talent, make sure to highlight your experience in coaching and mentoring. We want to know how you've built high-performing teams and fostered a culture of accountability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at bet365 Group
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've implemented ITIL practices in previous roles and how they can enhance service management. This will show that you understand the framework and can apply it effectively.
✨Showcase Your People Management Skills
Prepare examples of how you've developed engineering talent and fostered a culture of accountability. Highlight specific instances where you've coached team leaders or improved team performance. This will demonstrate your capability in managing and mentoring others.
✨Balance Operations with Strategic Change
Be ready to talk about how you've successfully balanced day-to-day operational demands with strategic initiatives. Share stories that illustrate your decision-making skills and how you've driven improvements while managing high-volume responsibilities.
✨Build Relationships and Communicate Effectively
Think about how you've built strong relationships with stakeholders in the past. Prepare to discuss your communication strategies and how you've effectively conveyed service outcomes. This will highlight your ability to collaborate across functions and ensure alignment.