Retail Communications Lead in Northampton

Retail Communications Lead in Northampton

Northampton Full-Time 40500 - 49500 £ / year (est.) On-site
Bestway Wholesale

At a Glance

  • Tasks: Lead and develop retail communications strategies to engage and inform retailers.
  • Company: Join Bestway Group, a diverse multinational with a rich history and strong community focus.
  • Benefits: Enjoy a competitive salary, pension, generous leave, and free parking.
  • Other info: Be part of a diverse team that values inclusion and continuous improvement.
  • Why this job: Make a real impact by enhancing communication across a dynamic retail environment.
  • Qualifications: Strong communication skills and experience in retail or related fields are essential.

The predicted salary is between 40500 - 49500 £ per year.

Key Responsibilities and Qualifications

  • Develop and deliver the retail communications strategy for Bestway Retail.
  • Own the Retail Communications Plan
  • Lead, coach and develop the Communications team to deliver clear, engaging, timely and actionable communications to retailers
  • Implement feedback mechanisms to understand retailer needs and continuously improve communication effectiveness.
  • Partner with key departments to understand business priorities and translate them into effective communication strategies.
  • Create communication plans for key operational initiatives and sales driving initiatives in line with the broader retail team
  • Identify opportunities to improve how the organisation communicates with retailers
  • Measure and evaluate communication effectiveness using relevant engagement metrics and feedback.
  • Excellent written and verbal communication skills with the ability to adapt messaging for different audiences
  • Proven experience in communications, internal communications, retail communications, or a related field.
  • High attention to detail and commitment to accuracy
  • Demonstrable leadership and people management experience
  • Excellent stakeholder management and influencing skills, with the confidence to work effectively across all levels of the business
  • Experience within retail, FMCG, wholesale or multi-site environments
  • Strong organisational skills with the ability to manage multiple priorities
  • A mindset for continuous improvement
  • Strong IT skills including proficiency in all Microsoft applications, particularly in Excel

We are looking for a Retail Communications Lead to join our Central Operations team, leading a strategic approach to retail communications that ensures our retail estate is informed, connected and engaged through clear, timely and impactful multi-channel communications.

The successful candidate will lead the Retail Communications function, driving communication excellence across operational, commercial, and business-critical initiatives while continuously improving how we engage with retailers.

About Bestway Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion.

Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors.

The Group is also the largest overseas investor in Pakistan.

Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman.

Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East.

Benefits

  • Competitive salary
  • Pension
  • 22 days annual leave plus the option to buy additional days
  • Free on site parking

Bestway Group is an equal opportunity employer and we value diversity and inclusion.

We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives.

We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.

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Retail Communications Lead in Northampton employer: Bestway Wholesale

Bestway Wholesale is an exceptional employer, offering a dynamic work culture that prioritises employee development and growth. With a focus on building strong commercial relationships, the role of Contract Account Manager provides unique opportunities for career advancement while working in a supportive environment based in Preston, where you can make a tangible impact across the North West region.

Bestway Wholesale

Contact Details:

Bestway Wholesale Recruitment Team

We think you need these skills to ace Retail Communications Lead in Northampton

Retail Communications Strategy
Team Leadership
Stakeholder Management
Written Communication Skills
Verbal Communication Skills
Attention to Detail
Organisational Skills