At a Glance
- Tasks: Lead a team to deliver exceptional customer service and ensure store operations run smoothly.
- Company: Bestway Retail is a dynamic retail company focused on customer satisfaction and team success.
- Benefits: Enjoy flexible hours, opportunities for growth, and a supportive work environment.
- Why this job: Kickstart your career in retail with a role that values teamwork and personal development.
- Qualifications: Great communication skills and a passion for customer service are essential; no experience required!
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 12000 - 18000 Β£ per year.
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This range is provided by Bestway Retail. Your actual pay will be based on your skills and experience β talk with your recruiter to learn more.
Base pay range
About The Role
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
Responsibilities:
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attentive to customer needs
- Always be courteous, cheerful and respectful
- Recommend productions and promotions
- Carry out freshness checks
- Ensure till accuracy
- Perform stock replenishment and merchandising in accordance with company guidelines
The Ideal Candidate
- The desire to offer exceptional customer service
- Great communication skills
- Able to establish and maintain positive working relationships with others
- Be flexible and adaptable in line with the needs of the store
- The ability to prioritise tasks
- A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Other
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Industries
Retail
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Supervisor / 24 hours employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Supervisor / 24 hours
β¨Tip Number 1
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this is a key aspect of the Supervisor position.
β¨Tip Number 2
Familiarise yourself with Bestway Retail's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
β¨Tip Number 3
Demonstrate your ability to work as part of a team. Think of specific instances where you've contributed to team success or helped foster a positive team environment, as this is crucial for the role.
β¨Tip Number 4
Be prepared to discuss how you handle flexibility and adaptability in a retail environment. Share experiences where you've successfully managed changing priorities or unexpected challenges.
We think you need these skills to ace Supervisor / 24 hours
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and supervisory roles. Use keywords from the job description, such as 'exceptional customer service' and 'team player', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific examples of how you've successfully managed tasks or improved customer experiences in previous roles.
Showcase Soft Skills: In your application, emphasise your communication skills and adaptability. Provide examples of how you've built positive relationships with customers and colleagues, as these are key traits for the Supervisor role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the position.
How to prepare for a job interview at Bestway Retail
β¨Showcase Your Customer Service Skills
Since the role is all about exceptional customer service, be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle queries efficiently and maintain a positive attitude.
β¨Demonstrate Team Spirit
Bestway Retail values strong team players. During the interview, discuss experiences where you collaborated with others to achieve a common goal. Emphasise your adaptability and willingness to support your colleagues.
β¨Prepare for Situational Questions
Expect questions that assess how you would handle various scenarios in the store. Think about times when you had to prioritise tasks or deal with difficult customers, and be ready to explain your thought process and actions.
β¨Research the Company Culture
Understanding Bestway Retail's commitment to diversity and inclusion can give you an edge. Familiarise yourself with their values and be ready to discuss how your own background and experiences align with their mission.