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For Companies At a Glance
- Tasks: Engage with customers, manage queries, and ensure a welcoming store environment.
- Company: Bestway Retail is a leading retail provider focused on exceptional customer service.
- Benefits: Flexible hours, opportunities for growth, and a supportive team culture.
- Why this job: Kickstart your career in retail with potential for advancement and a vibrant work atmosphere.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
Join to apply for the Sales Assistant / 12 hours role at Bestway Retail
The range is provided by Bestway Retail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, enjoy interacting with people, and are a self-starter who takes initiative, this could be a great career for you. Many of our successful Regional and Area Managers started their careers as store assistants, and we would love to support similar growth in the future.
Responsibilities
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attend to customer needs
- Be courteous, cheerful and respectful
- Recommend products and promotions
- Carry out freshness checks
- Ensure till accuracy
- Perform stock replenishment and merchandising in accordance with company guidelines
The Ideal Candidate
- Desire to offer exceptional customer service
- Great communication skills
- Able to establish and maintain positive working relationships
- Flexible and adaptable to store needs
- Ability to prioritise tasks
- Strong team player and contributor to team spirit
We understand that no applicant ticks every box, so please consider applying if some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We aim to build strong, diverse teams from talented individuals with varied backgrounds and experiences.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail
Location: Oswestry, England, United Kingdom; Gwynedd, Wales, United Kingdom; Denbighshire, Wales, United Kingdom; Cemmaes Road, Wales, United Kingdom
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Sales Assistant / 12 hours employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant / 12 hours
✨Tip Number 1
Familiarise yourself with Bestway Retail's products and services. Knowing the range they offer will help you engage customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you feel more comfortable and confident when interacting with real customers.
✨Tip Number 3
Showcase your flexibility and adaptability by preparing examples of how you've successfully handled changing situations in previous roles. This will highlight your ability to meet the store's needs.
✨Tip Number 4
Network with current or former employees of Bestway Retail if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
We think you need these skills to ace Sales Assistant / 12 hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to interact with customers and handle queries efficiently.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to contribute to the team at Bestway Retail. Mention how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your communication skills, adaptability, and ability to work as part of a team. These are crucial for the Sales Assistant role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bestway Retail
✨Show Your Customer Service Skills
Since the role is all about exceptional customer service, be prepared to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this will resonate well with the company's emphasis on teamwork.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various customer scenarios. Practice responses to common situations, such as dealing with difficult customers or managing busy periods in-store.
✨Express Your Flexibility
The job requires adaptability, so be sure to mention your willingness to take on different tasks as needed. Share examples of times when you successfully adjusted to changing circumstances in previous roles.