At a Glance
- Tasks: Engage with customers, manage queries, and ensure store presentation.
- Company: Bestway Retail is a leading retail company focused on exceptional customer service.
- Benefits: Flexible hours, team spirit, and opportunities for career growth.
- Why this job: Kickstart your career in retail with a supportive team and potential for advancement.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
Overview
Join to apply for the Sales Assistant role at Bestway Retail.
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
Responsibilities
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attentive to customer needs
- Always be courteous, cheerful and respectful
- Recommend productions and promotions
- Carry out freshness checks
- Ensure till accuracy
- Perform stock replenishment and merchandising in accordance with company guidelines
The ideal candidate
- The desire to offer exceptional customer service
- Great communication skills
- Able to establish and maintain positive working relationships with others
- Be flexible and adaptable in line with the needs of the store
- The ability to prioritise tasks
- A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail
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Sales Assistant employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Assistant
β¨Tip Number 1
Familiarise yourself with Bestway Retail's products and services. Knowing what youβre selling will not only boost your confidence but also help you engage customers more effectively.
β¨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for real-life interactions and show your dedication to exceptional service.
β¨Tip Number 3
Demonstrate your ability to work as part of a team by sharing examples from previous experiences. Highlighting your teamwork skills can set you apart from other candidates.
β¨Tip Number 4
Be ready to discuss how you handle busy periods and prioritise tasks. Showing that you can remain calm and efficient under pressure is key for a Sales Assistant role.
We think you need these skills to ace Sales Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'exceptional customer service' and 'team player', to demonstrate that you fit the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work well in a team. Mention specific examples of how you've successfully interacted with customers or contributed to a team environment.
Showcase Your Skills: In your application, emphasise your communication skills and adaptability. Provide examples of situations where you've had to prioritise tasks or respond quickly to customer needs, as these are key traits for the Sales Assistant role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Bestway Retail
β¨Showcase Your Customer Service Skills
Since the role is all about exceptional customer service, be prepared to share specific examples of how you've provided great service in the past. Think of situations where you went above and beyond for a customer.
β¨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as this role requires strong teamwork and positive relationships.
β¨Be Ready for Situational Questions
Expect questions that assess how you would handle various customer scenarios. Practice responses to common situations, such as dealing with difficult customers or managing busy periods in the store.
β¨Express Your Flexibility and Adaptability
The job requires being flexible and adaptable. Be ready to discuss how you've adjusted to changing circumstances in previous roles, showing that you're willing to take on different tasks as needed.