At a Glance
- Tasks: Engage with customers, manage queries, and ensure store presentation.
- Company: Bestway Retail is a leading retail company focused on exceptional customer service.
- Benefits: Flexible part-time hours and opportunities for career growth.
- Why this job: Kickstart your career in retail with a supportive team and potential for advancement.
- Qualifications: No specific experience required; just a passion for customer service and teamwork.
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
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About The Role
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
About The Role
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
Responsibilities:
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attentive to customer needs
- Always be courteous, cheerful and respectful
- Recommend productions and promotions
- Carry out freshness checks
- Ensure till accuracy
- Perform stock replenishment and merchandising in accordance with company guidelines
The Ideal Candidate
- The desire to offer exceptional customer service
- Great communication skills
- Able to establish and maintain positive working relationships with others
- Be flexible and adaptable in line with the needs of the store
- The ability to prioritise tasks
- A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Sales Assistant employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for customer service during any interactions. Whether it's in a casual conversation or a formal interview, express how much you enjoy helping others and creating a positive shopping experience.
✨Tip Number 2
Familiarise yourself with Bestway Retail's products and promotions. Being knowledgeable about what they offer will not only impress your interviewers but also demonstrate your genuine interest in the role.
✨Tip Number 3
Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This will show that you can contribute to a positive team spirit, which is essential for a Sales Assistant.
✨Tip Number 4
Be prepared to discuss how you handle busy situations. Since the role involves responding to queues and queries quickly, sharing specific examples of your ability to stay calm and efficient under pressure will set you apart.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'exceptional customer service' and 'team player', to demonstrate that you fit the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully interacted with customers or contributed to a team environment.
Showcase Your Skills: In your application, emphasise your communication skills and adaptability. Provide examples of situations where you've had to prioritise tasks or respond quickly to customer needs, as these are key traits for the Sales Assistant role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Bestway Retail
✨Show Your Customer Service Skills
Since the Sales Assistant role is all about exceptional customer service, be prepared to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer.
✨Demonstrate Team Spirit
Bestway Retail values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improve the store environment.
✨Be Ready to Discuss Flexibility
The ideal candidate should be adaptable to the needs of the store. Be ready to discuss how you've handled changing priorities in previous roles and how you can adjust to meet the demands of a busy retail environment.
✨Prepare for Common Interview Questions
Anticipate questions related to your ability to prioritise tasks and manage time effectively. Think about how you would handle multiple customers at once or how you would ensure till accuracy during busy periods.