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For Companies At a Glance
- Tasks: Join our team as a Customer Service Representative, delivering exceptional service and building strong customer relationships.
- Company: Bestway is the UK's largest independent food and drink wholesaler, established in 1976.
- Benefits: Enjoy a competitive salary, uncapped commission, 30 days holiday, and employee discounts.
- Why this job: Kickstart your sales career with professional training and the freedom to drive your own success.
- Qualifications: Must have a full UK driving licence and excellent communication skills; a can-do attitude is essential.
- Other info: Represent top global brands while enjoying a supportive team environment.
The predicted salary is between 20400 - 30600 ÂŁ per year.
We are looking for people who want to further their career by joining our industry leading and award winning Bestway team!
About our Benefits:
- ÂŁ25,501 per annum basic salary with the average employee earning ÂŁ35,000 OTE
- 3-week in depth and professional training programme
- Earn from 1st £ with an uncapped “sell more earn more” commission structure
- 30 days holiday including bank holidays
- Company pension
- Life Assurance
- Company uniform
- Depot membership card that can be used across all sites for wholesale priced goods
- Employee discount scheme - instant reloadable vouchers, reloadable cards, and cashback at 100’s of retailers
About the Role:
Our 3-week in depth and professional training programme will give you all the skills, knowledge, and confidence you will need to succeed. You could soon find yourself following set journey schedules and making planned and unscheduled sales visits to retailers, delivering unrivalled service to your customers.
You will be allocated your own local territory, a tablet and phone, enjoying the freedom to drive your own success. You’ll take your career in sales to the next level with the UK’s largest independent food and drinks wholesale group. Letting your customer service skills shine, you’ll build strong relationships to understand and meet your customer’s individual needs.
You will be representing some of the biggest global FMCG brands, including KP, Cadbury’s (Mondelez), McVitie’s, Mars, Tayto, Kellogg’s, Nestle, Britvic, Fox’s, Wrigley’s, Ferrero, Seabrooks, Haribo, Coca Cola, Barratt’s, Chupa Chups, Fruittella, Mentos, Swizzels, vape, Kettle, Burtons, Lucozade, Bebeto, Nestle Waters, Juicy Drop, Hershey’s, Werther’s, Lindt and many, many more. Your customers will look forward to your regular and reliable visit.
About You:
- Full manual UK driving licence
- Excellent communication skills
- Self-Motivated team player
- Have a can do attitude
- Passionate about building customer relationships
About Us:
Bestway Vans Direct is part of Bestway Wholesale, established in 1976. Bestway Wholesale has grown to become the UK’s largest independent food and drink wholesaler. We also operate in Banking, Cement and Health Care Sectors with UBL Bank, Bestway Cement and Well Pharmacy.
What next?
If you are looking to launch, or grow, an exciting career in sales, join the Bestway family and take our great proposition to retailers in your community, please apply now!
Job Type: Full-time
Licence/Certification: Driving Licence (required)
Work authorisation: United Kingdom (required)
Work Location: On the road
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Retail
Customer Service Representative employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with the brands you'll be representing, like Cadbury's and Coca Cola. Understanding their products and values will help you connect better with customers and demonstrate your passion during interviews.
✨Tip Number 2
Highlight your communication skills in conversations with potential employers. Practice active listening and clear articulation, as these are crucial for building strong customer relationships in a sales role.
✨Tip Number 3
Showcase your self-motivation by discussing any previous experiences where you took initiative or exceeded targets. This will demonstrate that you're ready to drive your own success in this role.
✨Tip Number 4
Prepare to discuss how you would approach building relationships with customers. Think of examples from past experiences where you've successfully engaged with clients or resolved issues, as this will illustrate your 'can do' attitude.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'excellent communication skills' and 'building customer relationships', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to join Bestway. Mention specific examples of how you've successfully built relationships with customers in the past.
Highlight Your Skills: In your application, emphasise your self-motivation and team player attitude. Provide examples of how you've demonstrated these qualities in previous roles or experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bestway Retail
✨Showcase Your Communication Skills
As a Customer Service Representative, excellent communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This will demonstrate your ability to engage with customers effectively.
✨Highlight Your Relationship-Building Abilities
The role involves building strong relationships with customers. Be prepared to share examples of how you've successfully developed rapport in previous roles or experiences. This will show that you understand the importance of customer relationships.
✨Demonstrate Your Self-Motivation
Since this position allows for a degree of independence, it's crucial to convey your self-motivation. Discuss times when you've taken initiative or gone above and beyond in your work, showcasing your drive to succeed.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific customer service scenarios. Think about past experiences where you resolved issues or provided exceptional service, and be ready to discuss these in detail.