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For Companies At a Glance
- Tasks: Manage key accounts and drive sales growth through strategic initiatives and relationship building.
- Company: Join Bestway Group, a diverse multinational with a £4.5 billion turnover.
- Benefits: Competitive salary, career development, and a supportive team culture.
- Why this job: Make an impact in a dynamic environment while developing your skills and career.
- Qualifications: Strong commercial understanding and excellent relationship-building skills required.
- Other info: Diversity and inclusion are valued; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
End to end account management of the relationship with accounts, based on sound commercial input and superb service. To develop relationships at all levels within the accounts and with their client(s) as appropriate. Deliver sales and margin across the Group, with close management of debt, robust store development and implementation of business initiatives, achieved through effective influencing and a strong personal brand. Fully accountable for the delivery of all KPIs and comms/engagement with the Group.
Responsibilities
- Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets.
- Understand the drivers of margin rate within the business (by store and category). Develop strategy for improvements in line with sector requirements.
- Accountable for overseeing the necessary management of debt in conjunction with the appropriate support functions.
- Induction and integration of new stores in accordance with set standards to ensure a professional and supportive onboarding experience.
- Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews focusing on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession/exit and income via Costcutter (rebates, loyalty payments, etc.).
- Fully accountable for end-to-end ownership and resolution of issues, proposals, and escalations to the Business Development Director only when necessary, with a proposed solution.
- Delivery of business initiatives in accordance with set timescales with full ownership and first-time-right implementation.
- Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate.
- Provide timely updates to the line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team.
- Attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums).
- Liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability.
- Set clear, challenging targets and manage any Direct Reports to ensure they are achieved.
- Drive a team culture of support and continual improvement, and behaviour in line with the company values.
- Inspire, coach, motivate and mentor any Direct Reports by sharing experience and knowledge to support their development.
- Utilise appropriate performance management processes including PDRs, career progression, personal development plans and, where required, the management of under-performance in a timely manner.
- Manage necessary people processes/controls including whereabouts, mileage, health & safety, absence, discipline, grievance.
The Ideal Candidate
- Strong commercial understanding of Symbol Group industry including competitor market activity and market trends.
- Ability to understand a profit and loss account and understand commercial and financial information.
- Ability to spot opportunities for growth and development.
- A detailed eye for retailing standards and the ability to influence member compliance.
- Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same.
- Outstanding presenting and influencing skills.
- A confident, driven and enthusiastic self-starter.
- Ability to prioritise and strike a balance between proactive and reactive.
- Ability to build exceptional relationships with internal and external stakeholders at all levels.
- Effective time management.
- Ability to work across a wider team of peers, sharing best practice, networking and supporting each other's challenges.
- All behaviour displayed in line with the company values.
- Outstanding organisational skills with requests made centrally responded to within deadlines and returned in full.
We understand that no applicant ever ticks every box, so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer, and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, diverse teams built from talented individuals with different backgrounds, identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch; we are looking forward to hearing from you.
National Account Manager in Birmingham employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at Bestway Group. A friendly chat can open doors!
✨Tip Number 2
Show off your personal brand! When you meet potential employers or network contacts, make sure to highlight your unique skills and experiences. Share stories that demonstrate your commercial understanding and ability to drive sales – it’s all about making a memorable impression.
✨Tip Number 3
Prepare for interviews by researching Bestway Group thoroughly. Understand their business model, recent developments, and how you can contribute to their goals. Tailor your responses to show how your experience aligns with their needs – this will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on our careers page for new opportunities and updates – we’re always looking for talented individuals like you!
We think you need these skills to ace National Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the National Account Manager role. Highlight your commercial understanding and any relevant achievements that showcase your ability to drive sales and manage accounts effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in building relationships and delivering results.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to meet KPIs and drive growth. Numbers speak volumes, so include metrics where possible to back up your claims!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Bestway Retail
✨Know Your Numbers
As a National Account Manager, you'll need to demonstrate a strong understanding of sales and margin rates. Brush up on your financial knowledge, especially profit and loss accounts, so you can confidently discuss how you've driven growth in previous roles.
✨Build Relationships
This role is all about relationship management. Before the interview, think of examples where you've successfully built relationships with clients or stakeholders. Be ready to share how you influenced decisions and drove results through these connections.
✨Showcase Your Strategic Mindset
Prepare to discuss your approach to developing strategies for account management. Think about specific initiatives you've implemented in the past that led to measurable improvements. Highlight your ability to spot opportunities for growth and how you’ve acted on them.
✨Demonstrate Your Leadership Skills
As you'll be managing direct reports, it's crucial to showcase your leadership style. Prepare examples of how you've inspired and motivated teams in the past. Discuss any performance management processes you've used to support team development and ensure targets are met.
