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For Companies At a Glance
- Tasks: Lead and develop store teams to deliver exceptional customer service across multiple locations.
- Company: Join Bestway Retail, a company with ambitious growth plans and exciting partnerships.
- Benefits: Full-time role with opportunities for career progression and personal development.
- Why this job: Make a real impact in the retail sector while building strong community relationships.
- Qualifications: Strong communication skills and experience in team management required.
- Other info: Dynamic environment with a focus on achieving targets and improving store performance.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Flex Manager role at Bestway Retail.
Are you passionate about great leadership and providing excellent customer service? Are you tenacious in your pursuit of excellence? Do you want to develop with a company that has ambitious growth plans and that has recently entered an exciting new partnership? If so, we would love to hear from you.
We have a fantastic opportunity for an ambitious, confident, and passionate Relief Manager to join our team covering up to 25 stores within the area.
Responsibilities
- Coach and develop store team to deliver outstanding service, and facilitate as much interaction on the shop floor as possible
- Present the store in line with the company brand standards guidelines
- Promptly resolve or report all issues affecting the customer experience
- Communicate positively with all colleagues, offering advice and assistance when needed
- Build relationships with the local community to develop a positive representation of the brand
- Develop understanding of support departments and use knowledge to optimise the customer experience
- Identify opportunities to improve store performance and support activities to generate additional business
- Agree and deliver action plans to develop and improve store performance
- Analyse any available management information to maximise store turnover and profitability
- Ensure store control guidelines are followed by all team members
- Manage all controllable costs, with a particular focus on people costs
- Encourage, plan and lead team participation in all promotional activity
- Lead your store team to achieve all team and individual targets
- Keep up to date with key business information to continually develop knowledge and expertise
Qualifications
- Excellent communication skills
- High personal and professional standards
- Strong decision-making skills, and a sense of responsibility
- Experience of delivering a compliant environment through adherence to processes and procedures
- Experience in effectively managing and motivating a team
- The ability to effectively delegate tasks and activities
- The ability to work under pressure and deal with challenging situations professionally
- The ability to manage a diverse range of activities – to prioritise and multitask
- Sound business awareness, with the ability to comprehend and respond to business reports
- Full UK driving license
What’s next?
If you are looking to launch, or grow, an exciting career in a company that values progression and development, choose “Apply now” to fill out our short application and submit your CV.
Additional information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Other
- Industries: Retail
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Area Support Manager employer: Bestway Retail
Contact Detail:
Bestway Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Support Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Area Support Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone who can help you land a job. Have a quick, engaging summary of your experience and what you bring to the table ready to go. Make it memorable!
✨Tip Number 3
Research the company inside out. Know their values, recent news, and what makes them tick. This will not only help you in interviews but also show your genuine interest in the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that 'Apply now' button and let’s get started!
We think you need these skills to ace Area Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Area Support Manager role. Highlight your leadership abilities and customer service experience, as these are key to what we're looking for!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our ambitious growth plans. Be genuine and let your personality shine through!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to manage teams and improve store performance. Numbers and results speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Bestway Retail
✨Know the Company Inside Out
Before your interview, take some time to research Bestway Retail. Understand their values, recent partnerships, and growth plans. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As an Area Support Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached or developed a team. Highlight how you resolved conflicts or motivated your team to achieve targets.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you had to manage challenges under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can contribute to the team and align with their goals.
