At a Glance
- Tasks: Lead investigations into patient safety incidents and drive improvements in pharmacy services.
- Company: Join Well Pharmacy, the UK's second largest pharmacy chain with a focus on community wellbeing.
- Benefits: Competitive salary, part-time hours, and a supportive team environment.
- Other info: Flexible working options available; we value diversity and inclusivity.
- Why this job: Make a real impact on patient safety and enhance healthcare outcomes across the organisation.
- Qualifications: GPhC or PSNI registered Pharmacist with strong analytical and communication skills.
The predicted salary is between 12 - 15 £ per hour.
Overview of the role
Help Shape Safer Pharmacy Services. We are looking for a Patient Safety Pharmacist to join our Professional Standards and Governance team. This is an exciting opportunity to use your clinical expertise, investigative skills and professional judgement to improve patient outcomes, support pharmacy colleagues, and drive continuous improvement across the organisation.
About the Role
As a Patient Safety Pharmacist, you will lead the investigation and review of patient safety incidents, identifying root causes, assessing risks and ensuring effective actions are put in place to prevent recurrence. You will provide expert professional, legal and ethical guidance to pharmacy teams and operational leaders on patient safety incidents, safeguarding concerns and complex complaints. Working collaboratively across the business, you will support governance processes, analyse trends, and influence improvements that enhance patient care and safety.
Key Responsibilities
- Investigate and review patient safety incidents and identify associated risks.
- Conduct root cause analysis and recommend appropriate corrective actions.
- Provide professional advice and support on patient safety, safeguarding and complex complaints.
- Lead sensitive conversations with patients and their representatives following incidents.
- Analyse incident and complaints data to identify trends and opportunities for improvement.
- Review, create and update Standard Operating Procedures to support safe pharmacy practice.
- Support the resolution of escalated patient safety complaints.
- Act as a Controlled Drugs specialist, supporting the management and reporting of incidents and discrepancies.
- Influence pharmacy and operational teams to improve governance, compliance and patient safety outcomes.
- Contribute to governance meetings and share learning across the organisation.
About You
We're looking for someone who:
- Is a GPhC or PSNI registered Pharmacist.
- Has a strong understanding of pharmacy legislation, professional standards and governance frameworks.
- Is passionate about delivering excellent patient care and safety.
- Demonstrates excellent communication and influencing skills.
- Can confidently manage challenging situations and difficult conversations.
- Has strong analytical and problem-solving abilities.
- Is highly organised and able to manage competing priorities.
- Builds effective relationships with colleagues, patients and external stakeholders.
- Remains calm, resilient and optimistic under pressure.
- Is comfortable using IT systems and databases to analyse and report data.
This is a unique opportunity to influence patient safety on a wider scale, helping to drive best practice and improve outcomes for patients across the organisation. You'll join a supportive team where your expertise, judgement and passion for patient safety will make a real difference every day.
If you're ready to use your pharmacy expertise to champion patient safety and governance, we'd love to hear from you. Apply today.
The Ideal Candidate
Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
About the Company
For over 70 years, we've been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team. Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.
The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life. We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most. We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.
'Together we make a difference'
Patient Safety Pharmacist in Manchester employer: Bestway Healthcare
Bestway Healthcare is an excellent employer, offering a supportive and inclusive work environment at our Rayleigh Road location. We prioritise employee growth through comprehensive training programmes, including NVQ pathways for Pharmacy Assistants, ensuring that you can develop your skills while contributing to high-quality customer service in healthcare. Join us to be part of a friendly team that values diversity and fosters a culture of collaboration and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Safety Pharmacist in Manchester
✨Engage with Local Pharma Events
Keep an eye out for local pharmaceutical conferences, workshops, or meetups happening in your area. These events are golden opportunities to connect with industry professionals and showcase your enthusiasm for the field. Who knows, you might just meet someone from Bestway Healthcare!
✨Utilise University Networks
If you're still in school or recently graduated, tap into your university's career services and alumni networks. Many universities have connections with pharmaceutical companies that could lead you to part-time roles. Plus, they often host job fairs specifically for the life sciences!
✨Show Off Your Passion for Pharma
Whether it’s starting a blog about current pharmaceutical trends or sharing insightful content on social media, let your passion for the industry shine. This visibility can help you stand out when applying for part-time gigs like Patient Safety Pharmacist at Bestway Healthcare.
✨Apply Through Our Website!
Don’t forget to submit your application through our website where we keep all our part-time roles updated. It’s the easiest way to stay in the loop and ensure your interest reaches the right people at Bestway Healthcare. Let’s get you that role!
We think you need these skills to ace Patient Safety Pharmacist in Manchester
Some tips for your application 🫡
Highlight Your Relevant Coursework:Since this is a part-time role in the pharmaceutical industry, make sure to spotlight any relevant coursework or projects you’ve completed. Include specific modules related to pharmacology or drug development that showcase your expertise and commitment to the field.
Certifications that Matter:If you’ve got any certifications related to clinical trials, good laboratory practices, or even health and safety, flaunt them! These qualifications give you a leg up, showing that you’re proactive and have a keen interest in quality standards within the pharmaceutical sector.
Tailor Your CV for the Pharma World:Make sure your CV isn’t just a general rundown of your job history. Instead, tailor it to reflect the skills relevant to the pharmaceutical industry—think laboratory skills, data analysis, and any experience with regulatory compliance. It’s all about showing how you're a great fit for the unique challenges of this field!
Express Your Motivation Clearly:In your cover letter, let your passion for pharmaceuticals shine through. Employers love to see candidates who are genuinely interested in their work—so share your motivations for wanting to join Bestway Healthcare and how you hope to contribute in the part-time role of Patient Safety Pharmacist. Don't forget to apply through our website!
How to prepare for a job interview at Bestway Healthcare
✨Get Familiar with Industry Regulations
In the pharmaceutical industry, understanding regulations like GDPR or FDA guidelines can be crucial. Brush up on the key compliance concepts and be ready to discuss them; it shows you are serious about the field and can keep up with the complexities involved.
✨Showcase Relevant Experience
Even if you’re going for a part-time position, it’s important to highlight any relevant experience, internships, or projects that demonstrate your knowledge of pharmaceuticals. Prepare to discuss specific examples of how your past roles have prepared you for this position at Bestway Healthcare.
✨Prepare for Technical Questions
Expect some technical questions related to drug development, clinical trials, or pharmacology. You might also face scenario-based questions that evaluate your problem-solving skills in real-world pharmaceutical contexts, so be ready to think on your feet.
✨Emphasise Your Flexibility
Part-time roles often require a flexible schedule, so be ready to discuss your availability and how you can manage your time effectively. This shows your commitment not just to the job but to blending it into your other responsibilities.
