# Vacancies Floor Manager## Overview of the role**John Bell & Croyden, London**Join one of London's most prestigious health, wellbeing and luxury retail destinations.We're looking for an experienced **Floor Manager** to lead from the front and deliver exceptional customer experiences on our retail floor. This is a hands-on leadership role where you'll inspire and coach colleagues, drive commercial performance, and ensure our customers receive the expert service that John Bell & Croyden is known for.### ### What You'll Do* Lead and motivate the retail floor team throughout the trading day.* Deliver outstanding customer service and create memorable shopping experiences.* Drive sales, customer conversion and average transaction value.* Coach and develop colleagues to achieve their full potential.* Maintain exceptional standards of merchandising, stock availability and store presentation.* Support operational excellence, compliance, health & safety and keyholder duties.* Deputise for the Retail Store Manager when required.### What You'll Bring**Essential*** Minimum 3 years' experience in a retail leadership or management role.* Strong customer service and people management skills.* Proven experience coaching and developing teams.* Commercial awareness and a results-focused approach.* Excellent communication, organisational and IT skills.* Experience working in a fast-paced customer-facing environment.**Desirable*** Luxury retail experience.* Experience within healthcare, beauty or wellbeing sectors.* HCA qualification or relevant training.* Personal interest in health and wellbeing.### What We Offer* Competitive salary.* 25 days' holiday plus Bank Holidays.* Learning and development opportunities.* Employee benefits package.* Career development within one of the UK's most respected wellbeing and pharmacy retailers.If you're a passionate retail leader who thrives on delivering exceptional service and developing high-performing teams, we'd love to hear from you.**Apply today and become part of the John Bell & Croyden story.**### The Ideal Candidate*Bestway Healthcare is proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you*.*Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.*### About the CompanyFor over 70 years, we’ve been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.**‘Together we make a difference’**Apply+−Leaflet | OpenStreetMap contributors### Floor Manager* **Salary** £30000 - £35000* **Frequency** Annual* **Vacancy ID** well/TP/22/12721* **Contract Type** Permanent - Full Time* **No. Hours per week** 37.5* **Closing Date** 13 November, 2026* **Job Category** Support Centre* **Division / Function** Misc* **Location** 50-54 Wigmore St, London , United Kingdom (Incl. Northern Ireland)* **Posted on** 14 October, 2026 #J-18808-Ljbffr
Floor Manager employer: Bestway Healthcare
At Well Pharmacy, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where you can thrive as a Trainee Pharmacy Assistant. With competitive salaries, generous holiday allowances, and opportunities for professional development, including gaining NVQ qualifications, we are committed to your growth and success. Join our dedicated team in Wickersley, where you will play a vital role in enhancing the health and wellbeing of our communities while enjoying a culture that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Bestway Healthcare, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Bestway Healthcare specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Bestway Healthcare
✨Know Your Manufacturing Processes
Before you walk into the interview with Bestway Healthcare, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Bestway Healthcare value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
