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- Tasks: Take orders, provide customer service, and build relationships with pharmacies.
- Company: Bestway Healthcare, a leading UK pharmaceutical wholesaler.
- Benefits: Competitive salary, training, paid holidays, pension scheme, and staff discounts.
- Why this job: Join a dynamic team and make a real impact in the healthcare sector.
- Qualifications: Experience in customer service/sales, strong communication skills, and attention to detail.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Bestway Healthcare are proud to be one of the UK's largest pharmaceutical wholesalers, supporting independent pharmacies across the country. As a Key Accounts Assistant, you will be a key member of the Key Accounts team and will have the responsibility of taking orders from pharmacies, providing excellent customer service and developing account relationships. The role involves a mixture of inbound and outbound calls and will represent all Bestway healthcare brands: Lexon, Medhub, Wardles, and Lexon specials. This role will be working 5 days on site in Redditch, with the working pattern being Monday - Friday, 9 am-5:30 pm. The role comes with a competitive base salary and an OTE bonus of 6k.
Main Responsibilities:
- Taking inbound calls, placing orders for pharmacies.
- Upselling and promoting offers and new lines to pharmacies.
- Building relationships with owners/managers of groups.
- Providing field sales reps with information when requested.
- Monitoring transactions and investigating irregular purchases.
- Helping and investigating distribution complaints.
- Assisting with product recalls.
The Ideal Candidate:
We are interested in speaking to candidates who can demonstrate:
- Experience in a telephone based customer service/sales role.
- Strong communication skills and telephone manner.
- Excellent admin skills and attention to detail.
The successful candidate will also have the ability to:
- Adapt to a fast-changing pharmacy wholesale environment.
- Adapt their approach to the specific needs of the Key account customers.
- Work effectively within a large sales team.
- Embrace new processes as the business evolves.
- Contribute to success alongside achieving individual and collective goals.
- Support team performance as well as hitting overall team objectives.
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we will do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you. Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Key Accounts Assistant (Sales) in Redditch employer: Bestway Healthcare UK
Contact Detail:
Bestway Healthcare UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Assistant (Sales) in Redditch
✨Tip Number 1
Get to know the company inside out! Research Bestway Healthcare and its brands like Lexon and Medhub. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of inbound and outbound calls, try role-playing with a friend or family member. Focus on your tone, clarity, and how you handle questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Bestway Healthcare.
We think you need these skills to ace Key Accounts Assistant (Sales) in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Accounts Assistant role. Highlight any relevant experience in customer service or sales, and don’t forget to showcase your strong communication skills. We want to see how you can fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Bestway Healthcare and how your skills align with the job description. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’re meticulous!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Bestway Healthcare UK
✨Know Your Products
Before the interview, make sure you familiarise yourself with Bestway Healthcare's brands like Lexon and Medhub. Understanding their products will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
Since this role involves a lot of telephone interaction, practice your phone manner. You could do mock calls with friends or family to refine your ability to communicate clearly and effectively, especially when upselling or addressing customer concerns.
✨Showcase Your Adaptability
Be prepared to discuss examples from your past where you've successfully adapted to changes in a fast-paced environment. This will demonstrate your ability to thrive in the dynamic pharmacy wholesale sector.
✨Highlight Team Collaboration
Think of instances where you've worked as part of a team to achieve goals. Sharing these experiences will illustrate your ability to contribute to team performance, which is crucial for the Key Accounts Assistant role.
