At a Glance
- Tasks: Provide exceptional customer service and assist with stock replenishment.
- Company: Join a diverse team at Bestway Group, where your contributions matter.
- Benefits: Flexible hours, career growth opportunities, and a supportive work environment.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Kickstart your career in retail and develop valuable skills while making customers smile.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 10 - 12 £ per hour.
This is the face of our business and key to our success. We are looking for someone who is driven and dedicated to exceptional customer service. If you have a keen eye for detail, love interacting with people and you are a self-starter that when they see something that needs to be done you go ahead and do it we have a great career for you. Many of our most successful Regional and Area Managers started their careers as store assistants and we would love to celebrate this kind of success again in the future.
Responsibilities
- Acknowledge customers in a friendly and welcoming way
- Respond to queues and queries quickly and efficiently
- Attentive to customer needs
- Always be courteous, cheerful and respectful
- Recommend productions and promotions
- Carry out freshness checks
- Perform stock replenishment and merchandising in accordance with company guidelines
The Ideal Candidate
- The desire to offer exceptional customer service
- Able to establish and maintain positive working relationships with others
- Be flexible and adaptable in line with the needs of the store
- The ability to prioritise tasks
- A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences. If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.
Sales Assistant - 12 Hours in Surrey employer: Bestway Group
At Bestway Group, we pride ourselves on being an exceptional employer that values dedication and customer service. Our inclusive work culture fosters growth and development, with many of our successful leaders starting as Sales Assistants, showcasing the potential for career advancement. Located in a vibrant community, we offer a supportive environment where every team member is encouraged to thrive and contribute to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 12 Hours in Surrey
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Bestway Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant - 12 Hours in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Bestway Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Bestway Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Bestway Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Bestway Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Bestway Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Bestway Group!