At a Glance
- Tasks: Lead a dynamic team and ensure an exceptional customer experience.
- Company: Join a vibrant store with a strong community focus.
- Benefits: Flexible shifts, career growth, and a supportive team environment.
- Other info: Exciting opportunities for personal development and teamwork.
- Why this job: Be a key player in shaping the store's success and community presence.
- Qualifications: Strong leadership skills and the ability to multitask under pressure.
The predicted salary is between 20000 - 25000 £ per year.
We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store. We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.
Your main responsibilities:
- Present the store in-line with the company brand standards guidelines
- Promptly resolve or report all issues affecting the customer experience
- Communicate positively with all colleagues, offering advice and assistance when needed
- Build relationships with the local community to develop a positive representation of the brand
- Ensure Company Policies and Procedures are being always followed and adhered to
- Upsell and promote our company wide promotions
- Provide training to new members of the team
- Continually advance your product knowledge and that of other employees
- Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
- Ensure store control guidelines are followed by all team members
About You:
- High personal and professional standards
- Strong decision-making skills, and a sense of responsibility
- The ability to effectively delegate tasks and activities
- The ability to work under pressure and deal with challenging situations professionally
- The ability to manage a diverse range of activities – to prioritise and multitask
- Flexibility, as we trade 7 days a week
We think you need these skills to ace Supervisor - 24 Hours
Customer Service Skills
Communication Skills
Team Leadership
Decision-Making Skills
Delegation Skills
Problem-Solving Skills
Flexibility
