At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and store presentation.
- Company: Join Bestway, a company with ambitious growth plans and exciting new partnerships.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: 40 hours per week with opportunities for personal and professional growth.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong communication, decision-making skills, and experience in team management.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about great leadership and providing excellent customer service? Are you tenacious in your pursuit of excellence? Do you want to develop with a company that has ambitious growth plans and that has recently entered an exciting new partnership? If so, we would love to hear from you.
We have a fantastic opportunity for an ambitious, confident, and passionate Store Manager to join our Bestway team. You will manage and motivate your team to provide the very best customer service and presentation standards within a fully compliant environment. Protecting and growing business performance through team development and active brand/product promotion at a local level will be a key priority.
Hours of work: 40 hours per week
Responsibilities:
- Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possible
- Present the store in-line with the company brand standards guidelines
- Promptly resolve or report all issues affecting the customer experience
- Communicate positively with all colleagues, offering advice and assistance when needed
- Build relationships with the local community to develop a positive representation of the brand
- Develop understanding of support departments and use knowledge to optimise the customer experience
- Identify opportunities to improve store performance and support activities to generate additional business
- Agree and deliver action plans to develop and improve store performance
- Analyse any available management information to maximise store turnover and profitability
- Ensure store control guidelines are followed by all team members
- Manage all controllable costs, with a particular focus on people costs
- Encourage, plan and lead team participation in all promotional activity
- Lead your store team to achieve all team and individual targets
- Keep up to date with key business information to continually develop knowledge and expertise
Qualifications:
- Excellent communication skills
- High personal and professional standards
- Strong decision-making skills, and a sense of responsibility
- Experience of delivering a compliant environment through adherence to processes and procedures
- Experience in effectively managing and motivating a team
- The ability to effectively delegate tasks and activities
- The ability to work under pressure and deal with challenging situations professionally
- The ability to manage a diverse range of activities - to prioritise and multitask
- Sound business awareness, with the ability to comprehend and respond to business reports
Store Manager employer: Bestway Group
Bestway Group is an exceptional employer located in the vibrant region of York and North Yorkshire, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive perks including a pension scheme, life assurance, and generous annual leave, alongside opportunities for professional growth through mentorship and skill development. Joining Bestway means being part of a forward-thinking team dedicated to maximising sales and profit while building strong supplier relationships in the fast-paced FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Research Bestway's values, recent partnerships, and growth plans. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or resolved customer issues. These real-life experiences will help you stand out during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team!
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for leadership and customer service shine through in your application. We want to see how your passion aligns with our ambitious growth plans and the exciting new partnership we're embarking on.
Tailor Your CV:Make sure your CV highlights your experience in managing and motivating teams. We’re looking for someone who can deliver outstanding service, so include examples of how you've done this in the past.
Be Specific About Achievements:When writing your cover letter, don’t just list responsibilities. We want to hear about your specific achievements and how you’ve improved store performance or customer experiences in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our Bestway team!
How to prepare for a job interview at Bestway Group
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully motivated and developed a team in the past. Think about specific situations where your coaching made a difference in customer service or team performance.
✨Know the Brand Inside Out
Familiarise yourself with the company's brand standards and values. During the interview, be ready to discuss how you would present the store in line with these guidelines. Showing that you understand the brand will highlight your commitment and readiness for the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling challenging customer situations. Prepare by thinking of examples where you resolved issues effectively. This will showcase your problem-solving skills and your dedication to providing excellent customer service.
✨Demonstrate Business Acumen
Be prepared to discuss how you would analyse management information to improve store performance. Think of ways you've previously identified opportunities for growth and how you can apply that knowledge to maximise turnover and profitability in this new role.
