At a Glance
- Tasks: Manage and execute retail media campaigns while ensuring top-notch supplier experiences.
- Company: Bestway Group, a leading multinational with a diverse portfolio.
- Benefits: Competitive salary, pension, private medical, and generous annual leave.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Join a dynamic team and make an impact in the retail media space.
- Qualifications: Experience in retail media or FMCG, strong data-driven decision-making skills.
The predicted salary is between 40000 - 50000 £ per year.
- Job Title
- Retail Media Operations Manager
- Location
- Park Royal, London NW10
About the role
To establish and operate Bestway's Retail Media delivery capability, ensuring campaigns are executed efficiently across depots and stores whilst delivering a best-in-class supplier experience.
About Bestway
Bestway Group is a diversified multinational family owned business with annualised turnover in excess of £4.5 billion.
Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors.
The Group is also the largest overseas investor in Pakistan.
Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman.
Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle
Key Responsibilities
- Campaign Delivery
- Schedule campaigns
- CMS management
- Artwork approvals
- Campaign compliance
- Screen scheduling
- Operations
- Coordinate installations
- Manage screen inventory
- Monitor network
- Resolve operational issues
- Liaise with IT / Helpdesk / support services
- Supplier Service
- Campaign updates
- Delivery reporting
- Performance dashboards
- Performance
- Campaign reporting
- ROAS reporting
- Screen utilisation
- SLA management
- Success Measures
- Campaign delivery accuracy
- Screen uptime
- Campaign compliance
- Supplier satisfaction
- Issue resolution times
- The ideal candidate
- Retail Media experience
- Grocery or FMCG experience
- Commercial acumen
- Data-driven decision making
- Stakeholder management
- Presentation skills
- Programme management
- Results orientation
Benefits
- Competitive Salary
- Pension
- 22 days annual leave plus the option to buy additional days
- Life assurance
- Private medical
- Onsite parking
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply.
Bestway Group is an equal opportunity employer and we value diversity and inclusion.
We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives.
We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
#J-18808-Ljbffr
Retail Media Operations Manager employer: Bestway Group
Bestway Group is an exceptional employer located in the vibrant region of York and North Yorkshire, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive perks including a pension scheme, life assurance, and generous annual leave, alongside opportunities for professional growth through mentorship and skill development. Joining Bestway means being part of a forward-thinking team dedicated to maximising sales and profit while building strong supplier relationships in the fast-paced FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Media Operations Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bestway Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bestway Group!
We think you need these skills to ace Retail Media Operations Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bestway Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bestway Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bestway Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bestway Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
