At a Glance
- Tasks: Manage key accounts and drive sales growth through strategic initiatives and relationship building.
- Company: Join Bestway Group, a thriving multinational family-owned business with diverse interests.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Diverse and inclusive workplace that values unique perspectives and experiences.
- Why this job: Make a real impact in a dynamic environment while developing your professional skills.
- Qualifications: Strong commercial understanding and excellent relationship-building skills required.
The predicted salary is between 45000 - 55000 £ per year.
End to end account management of the relationship with accounts, based on sound commercial input and superb service. To develop relationships at all levels within the accounts and with their client(s) as appropriate. Deliver sales and margin across the Group, with close management of debt, robust store development and implementation of business initiatives, achieved through effective influencing and a strong personal brand. Fully accountable for the delivery of all KPIs and comms/engagement with the Group.
Responsibilities
- Achieve set sales plans and implement strategies to grow the sector sales in accordance with targets.
- Understand the drivers of margin rate within the business, (by store and category). Develop strategy for improvements in line with sector requirements.
- Accountable for overseeing the necessary management of debt is undertaken in conjunction with the appropriate support functions.
- Induction and integration of new stores in accordance with the set standards to ensure a professional and supportive on‑boarding experience.
- Ensure key accounts are serviced and supported with a range of tailored support, including appropriate commercial reviews which focus on sales, profit, loyalty, operating standards, investment & development, community, growth opportunities, succession/exit and income via Costcutter (rebates, loyalty payments etc).
- Fully accountable for the end‑to‑end ownership and resolution of issues, proposals, and escalated to Business Development Director only when necessary, and with a proposed solution.
- Delivery of business initiatives in accordance with set timescales ensuring full ownership, commitment and right first‑time implementation.
- Identify opportunities for capital expenditure and development with the Group, working closely with the development team to ensure a strong conversion rate.
- To provide timely updates to line manager on segment activities completed and proposed, for Monthly and Quarterly updates to the Senior Team.
- To attend relevant sector/operational team meetings to present CSG strategy updates / activities (team forums).
- To liaise with key segment central contact to obtain Monthly reports, review data and develop strategy to grow sales and profitability.
- Set clear, challenging targets and manage any Direct Reports to ensure they are achieved.
- Drive a team culture of support and continual improvement, and behaviour in line with the company values.
- Inspire, coach, motivate and mentor any Direct Reports by sharing experience and knowledge to support their development.
- Fully utilise appropriate performance management processes including PDR’s, career progression, personal development plans and, where required, the management of under‑performance in a timely manner.
- Manage necessary people processes / controls including whereabouts, mileage, health & safety, absence, discipline, grievance.
The Ideal Candidate
- Strong commercial understanding of Symbol Group industry including competitor market activity and market trends.
- Ability to understand a profit and loss account and understand commercial and financial information.
- Ability to spot opportunities for growth and development.
- A detailed eye for retailing standards and the ability to influence member compliance.
- Full detailed knowledge of CPOS/EPOS including interrogation of data and ability to support the retailers with use of same.
- Outstanding presenting and influencing skills.
- A confident, driven and enthusiastic self‑starter.
- Ability to prioritise and strike a balance between proactive & reactive.
- Ability to build exceptional relationships with internal and external stakeholders at all levels.
- Effective time management.
- Ability to work across a wider team of peers, sharing best practice, networking and supporting each other’s challenges.
- All behaviour displayed in line with the company values.
- Outstanding organisational skills with requests made centrally responded to within deadlines and returned in full.
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer, and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
National Account Manager in Manchester employer: Bestway Group
Bestway Group is an exceptional employer, offering a dynamic work culture that fosters personal and professional growth. With a commitment to diversity and inclusion, employees are encouraged to develop their skills while contributing to a company that values community support and innovation. Located in the UK, Bestway provides unique opportunities for career advancement within a diversified multinational environment, making it an ideal place for those seeking meaningful and rewarding employment.
