HR Business Partner in London

Are you looking for an exciting and autonomous role within Human Resources, business partnering with our colleagues within retail? We have an opportunity to join our HR team to support the delivery of an operational and strategic HR service; this role will work directly with senior managers, management teams and other internal and external stakeholders across a range of HR activity to provide accurate HR advice in a timely manner. Working consultatively and in partnership with key stakeholders across Head Office, the role will deliver a value-added service that reflects the critical business objectives of the organisation.

Your main responsibilities:

• Provide timely, accurate and robust advice and guidance on complex HR issues including, but not limited to disciplinary, capability, grievance, absence management and organisational change.
• Support and advise on the harmonisation of terms and conditions and organisational structure.
• Take a leading role in restructuring and change programmes including project planning and coordination of severance and VR processes ensuring legislative and statutory requirements are taken into account at all times.
• Support key operational and strategic HR initiatives.
• Provide assistance, guidance and support to investigating managers during complex employment relation cases.
• Handling of responses and preparation for employment tribunal cases, including liaison with employment lawyers and ACAS, seeking alternative resolution where appropriate.
• Support organisation wide initiatives to improve the wellbeing and engagement of teams and individuals, as well as working with local management teams to identify local issues requiring bespoke support or intervention.
• Lead and manage delegated projects as directed by a relevant member of the senior HR management team, to support the work of the wider HR team.
• Take a lead role in the innovation of HR practice, policies, procedures and management toolkits and guidance, carrying out effective horizon scanning to identify future developments.

About You:

• Detailed knowledge and experience of advising directly on a range of HR, management and employee relations issues within a complex organisation.
• Ability to manage and mitigate risk, in an employee relations context, based on a highly developed understanding of relevant employment legislation and high-quality case planning.
• Significant experience of undertaking investigations and supporting managers during formal procedures, including drafting and collating a range of complex and detailed documents.
• Able to adopt a creative and flexible approach to resolving a wide range of employment issues including experience of early intervention and an awareness of alternative dispute resolution.
• Able to demonstrate rational, reasoned and sound professional judgements taking into consideration all available information and data.
• Experience of supporting line managers to continuously improve employee performance and to effectively manage organisational change.
• Skilled in the provision of coaching, guidance and advice to Line Managers, drawing appropriately on best practice and relevant theories to improve standards of people management.
• Proficient in all Microsoft Office Applications including Word, Excel, PowerPoint and Outlook.
• Strong influencing style articulate and confident, comfortable in liaising with senior level stakeholders.
• Ability to think and act strategically whilst maintaining a pragmatic perspective.
• Experience of effectively managing own workload to meet deadlines, using initiative when required.
• Highly organised and exceptional planning skills.
• Excellent interpersonal skills, able to build rapport when meeting new people and adapt your style to suit the situation.