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- Tasks: Lead and inspire your store team to deliver exceptional customer service.
- Company: Join Bestway Group, a thriving multinational family-owned business.
- Benefits: Competitive salary, career development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth in a diverse business.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Strong communication, decision-making, and team management skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Deputy Store Manager to join our Store. If you are passionate about leadership and customer service, we would love to hear from you!
As the Deputy Store Manager, you support the Store Manager and lead your store team in ensuring the best possible customer experience whilst maximising profit and ensuring compliance in all legislative areas. With close links to our head office teams, you will have excellent communication skills, be able to adapt to new innovations and ways of working and take pride in being the ambassador for our standards of practice.
Your main responsibilities:
- Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possible
- Present the store in-line with the company brand standards guidelines
- Promptly resolve or report all issues affecting the customer experience
- Communicate positively with all colleagues, offering advice and assistance when needed
- Build relationships with the local community to develop a positive representation of the brand
- Develop understanding of support departments and use knowledge to optimise the customer experience
- Identify opportunities to improve store performance and support activities to generate additional business
- Help deliver action plans to develop and improve store performance
- Ensure store control guidelines are followed by all team members
- Manage all controllable costs, with a particular focus on people costs
- Encourage, plan and lead team participation in all promotional activity
Excellent communication skills, high personal and professional standards, strong decision-making skills, and a sense of responsibility are essential. Experience of delivering a compliant environment through adherence to processes and procedures, effectively managing and motivating a team, and the ability to effectively delegate tasks and activities are also required. You should be able to work under pressure and deal with challenging situations professionally, manage a diverse range of activities, prioritise and multitask, and possess sound business awareness, with the ability to comprehend and respond to business reports.
Deputy Store Manager in Lincolnshire employer: Bestway Group
Contact Detail:
Bestway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Bestway through LinkedIn or local events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for the brand! Research Bestway’s values and recent initiatives, then weave that knowledge into your conversations. It’ll show you’re genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working.
We think you need these skills to ace Deputy Store Manager in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Leadership: When writing your application, make sure to highlight your passion for leadership and customer service. We want to see how you can inspire and motivate a team to deliver outstanding service, so share any relevant experiences that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Deputy Store Manager role. Mention how your experience aligns with our brand standards and how you can contribute to maximising profit.
Communicate Clearly: Excellent communication skills are key for this role. Make sure your application is clear and concise, and don’t hesitate to demonstrate your ability to build relationships. We love seeing candidates who can communicate positively and effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Bestway Group
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you coached team members or resolved conflicts, as this will demonstrate your capability to support the Store Manager effectively.
✨Communicate Your Customer Service Philosophy
Be ready to discuss your approach to customer service. Share stories that illustrate your commitment to delivering outstanding service and how you’ve handled challenging customer interactions in a positive way.
✨Demonstrate Business Awareness
Familiarise yourself with Bestway Group’s operations and values. Be prepared to discuss how you can contribute to maximising profit and improving store performance, showing that you understand the business side of retail.