At a Glance
- Tasks: Lead a dynamic team to drive performance and enhance customer satisfaction.
- Company: Join Bestway Group, a thriving multinational family-owned business.
- Benefits: Competitive salary, car benefit, pension, and 30 days annual leave.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Make a real impact in a diverse and growing company.
- Qualifications: Experience in retail or wholesale, strong leadership, and excellent communication skills.
The predicted salary is between 45000 - 63000 € per year.
We currently have an opportunity for a General Manager to join our team. You will be responsible for driving commercial performance, strengthening customer, colleague, and stakeholder relationships, and leading continuous improvement across the depot. You will play a key role in delivering the company's strategic plan while ensuring the depot achieves and exceeds all KPIs, targets, and objectives.
Bestway Group is a diversified multinational family-owned business with annualised turnover in excess of £4.5 billion. Starting off as a chain of retail convenience stores, the Group has grown to become a diversified multinational business with interests across the wholesale, pharmacy, real estate, cement and banking sectors. The Group is also the largest overseas investor in Pakistan. Owned by the Pervez, Choudrey and Sheikh families, Bestway Group was founded in 1976 by Sir Anwar Pervez OBE H Pk, who remains Chairman. Serving over 12 million customers and employing over 28,000 individuals, the Group supports and serves communities through its operations across the UK, Pakistan and the Middle East.
Responsibilities:
- Ensure the depot has the right team, skills, and structure to maintain standards, controls, and safety.
- Drive a performance management culture by motivating and inspiring teams to deliver exceptional results.
- Champion company values and embed them effectively across the depot.
- Identify and maximise commercial opportunities to improve cash profit and grow the business.
- Achieve all company targets, objectives, and KPIs to ensure the depot's profitability.
- Lead the delivery of excellent customer satisfaction and ensure a consistently positive shopping experience.
- Act as an ambassador for change by supporting and embedding new business initiatives.
- Minimise loss through effective credit control, asset protection, stock management, and governance.
- Build strong relationships with stakeholders, customers, and Head Office teams.
- Ensure full compliance with all company policies, processes, and legal requirements.
- Analyse depot performance data to identify trends and create solutions to improve profit and efficiency.
- Develop and execute plans for the ongoing growth and development of the depot.
- Lead high-performing teams through coaching, training, and clear objective setting.
- Maintain a positive team culture built on communication, autonomy, and professional leadership.
The Ideal Candidate:
- Experience in a retail or wholesale environment.
- Excellent product knowledge and commercial awareness.
- Strong understanding of business strategy and proven ability to deliver on it.
- Significant experience delivering excellent customer service and satisfaction.
- First-class leadership and team-building skills.
- Strong decision-making and problem-solving skills.
- Highly organised with exceptional planning and prioritisation abilities.
- Empathetic and empowering leadership style with clear delegation.
- Excellent communication and listening skills.
- A self-starter with strong ownership and accountability for depot performance.
Benefits:
- Salary in the range of £45,000 depending on experience, plus car benefit and additional benefits.
- Pension.
- 30 days annual leave (including bank holidays).
General Manager employer: Bestway Group
Bestway Group is an exceptional employer that fosters a dynamic and inclusive work culture, prioritising employee growth and development. With a strong emphasis on performance management and team empowerment, employees are encouraged to excel in their roles while enjoying competitive benefits, including a generous salary package and 30 days of annual leave. Working at Bestway not only offers the chance to be part of a leading multinational family-owned business but also provides opportunities to make a meaningful impact within the community and the industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their strategic goals and think about how your experience aligns with their needs. This will help you stand out as someone who truly gets what they're all about.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven performance, built strong teams, and improved customer satisfaction. These real-life anecdotes will showcase your skills and make you memorable.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience in retail or wholesale environments and showcase your leadership skills. We want to see how you can drive performance and build strong teams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Bestway. Mention specific examples of how you've achieved KPIs and improved customer satisfaction in previous roles.
Showcase Your Commercial Awareness:In your application, demonstrate your understanding of business strategy and how you've maximised commercial opportunities in the past. We love candidates who can think strategically and deliver results!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bestway Group
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of KPIs and financial performance. Brush up on the key metrics relevant to the role and be ready to discuss how you've driven performance in previous positions.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've motivated teams or implemented change successfully. Be ready to explain how your empathetic and empowering approach has led to positive outcomes.
✨Understand the Company Culture
Research Bestway Group and its values. Be prepared to discuss how you can champion these values within the depot. Showing that you align with their culture will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like improving customer satisfaction or managing a team through change. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
