At a Glance
- Tasks: Deliver products to independent retailers and provide top-notch customer service.
- Company: Join Bestway Vans Direct, a leading name in wholesale delivery.
- Benefits: Competitive pay, supportive team, and the chance to drive a company vehicle.
- Other info: Great opportunity for career growth in a thriving industry.
- Why this job: Be part of a dynamic team making a real difference in local businesses.
- Qualifications: Must be a confident driver with a positive attitude and strong work ethic.
The predicted salary is between 25000 - 30000 £ per year.
Contract Type: 40 hours per week, 9 week FTC
About the role
With a wide ranging customer base in the independent retail sector, Bestway Vans Direct is a great opportunity for you to be a key part of the delivered wholesale channel, visiting customers and giving a professional service. You will be responsible for a multi drop territory, within a specific geography Monday to Friday, reporting to the local Area Manager. Your customer base will be Independent retailers and you will be delivering and working with brand leading products from the biggest global suppliers. You will be responsible for up to 18 drops per day, and will be a crucial part of a strong sales team. With your role being fulfilled independently, you will drive a 3.5tn company vehicle to fulfil the deliveries. Your role will be physical as you will be delivering directly to the outlets.
You will be joining the Bestway Vans Direct family, which is an award winning direct to store sales company, part of the Bestway Wholesale family. Bestway Vans Direct has 240 Sales Representatives around the country serving 20,000 customers every 2 weeks. Bestway Wholesale is the largest independent wholesaler in the UK, with a network of 64 depots and an extensive customer base. We pride ourselves on providing a world class service to the independent retailer and delivering the brands they need at a competitive price, helping them thrive in the independent retail market.
Requirements
- To work as a CDR at Bestway Vans Sales, you must have the right to work in the UK, being able to produce these documents at your interview.
- You must be a confident driver of a 3.5tn panel van.
- We want highly motivated, hardworking and honest individuals to apply for this role.
- While experience is important, we will choose the right candidate based on their behaviours, their positive attitude and their ability to deliver on results, going the extra mile for the business and more importantly, our customers.
If the above sounds something you think you can do, and you feel you can provide the level of service we expect to deliver to our customers, please apply today.
Customer Delivery Representative in Farnworth employer: Bestway Group
Bestway Vans Direct is an exceptional employer, offering a dynamic work environment where you can thrive as a Customer Delivery Representative. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role while delivering top-notch service to our independent retail customers. Join our award-winning team and enjoy the benefits of working for the largest independent wholesaler in the UK, where your contributions directly impact the success of our valued clients.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Representative in Farnworth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Bestway Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Bestway Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Delivery Representative in Farnworth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Bestway Group:Your cover letter is your chance to shine! Tell us why you want to work at Bestway Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Bestway Group!
How to prepare for a job interview at Bestway Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
