At a Glance
- Tasks: Lead and inspire your team to deliver top-notch customer service and store presentation.
- Company: Join Bestway Group, a thriving multinational with a rich history and diverse interests.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for motivating teams.
The predicted salary is between 30000 - 40000 £ per year.
We have a fantastic opportunity for an ambitious and motivated retail professional to join our business as Store Manager of one of our Company owned stores. You will manage and motivate your team to provide the very best customer service and presentation standards within a fully compliant environment. Protecting and growing business performance through team development and active brand/product promotion at a local level will be a key priority.
Responsibilities:
- Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possible.
- Present the store in-line with the company brand standards guidelines.
- Promptly resolve or report all issues affecting the customer experience.
- Communicate positively with all colleagues, offering advice and assistance when needed.
- Build relationships with the local community to develop a positive representation of the brand.
- Develop understanding of support departments and use knowledge to optimise the customer experience.
- Identify opportunities to improve store performance and support activities to generate additional business.
- Agree and deliver action plans to develop and improve store performance.
- Analyse any available management information to maximise store turnover and profitability.
- Ensure store control guidelines are followed by all team members.
- Manage all controllable costs, with a particular focus on people costs.
- Encourage, plan and lead team participation in all promotional activity.
- Lead your store team to achieve all team and individual targets.
- Keep up to date with key business information to continually develop knowledge and expertise.
The Ideal Candidate:
- High personal and professional standards.
- Strong decision-making skills, and a sense of responsibility.
- Experience of delivering a compliant environment through adherence to processes and procedures.
- Experience in effectively managing and motivating a team.
- The ability to effectively delegate tasks and activities.
- The ability to work under pressure and deal with challenging situations professionally.
- The ability to manage a diverse range of activities – to prioritise and multitask.
- Sound business awareness, with the ability to comprehend and respond to business reports.
We understand that no applicant ever ticks every box so please do consider applying should some or most of the above apply. Bestway Group is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities, and perspectives. We want strong, and diverse teams built from talented individuals with different backgrounds identities and experiences.
If this is of interest to you and you would like to learn more, please do get in touch, we are looking forward to hearing from you.
Store Manager - 39 Hours in Exminster employer: Bestway Group
Bestway Group is an exceptional employer that prioritises employee development and community engagement, making it a rewarding place to work as a Store Manager. With a strong focus on team motivation and customer service excellence, employees benefit from a supportive work culture that encourages personal growth and offers opportunities to make a meaningful impact in the local community. Additionally, being part of a diversified multinational family-owned business provides unique advantages, including stability and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - 39 Hours in Exminster
✨Tip Number 1
Get to know the company inside out! Research Bestway Group, its values, and its community involvement. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Bestway is involved. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to team management and customer service. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - 39 Hours in Exminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see how motivated you are to lead a team and provide top-notch customer service. Share specific examples of your past experiences that highlight your passion for the industry.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight relevant experience in managing teams, improving store performance, and delivering excellent customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Bestway!
How to prepare for a job interview at Bestway Group
✨Know the Company Inside Out
Before your interview, take some time to research Bestway Group. Understand their history, values, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to motivate and develop your team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and mentoring abilities. Be ready to discuss specific situations where you resolved conflicts or improved team performance.
✨Demonstrate Customer-Centric Thinking
Customer service is key in retail. Think of instances where you've gone above and beyond for customers. Be prepared to share how you would enhance the customer experience in the store, aligning with Bestway's commitment to outstanding service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Practice responding to hypothetical scenarios related to managing a store, such as handling a difficult customer or implementing a new promotional strategy. This will help you demonstrate your ability to think on your feet.
