At a Glance
- Tasks: Support colleagues by managing facilities, technology, and health & safety in a fast-paced environment.
- Company: Join BESTSELLER, a family-owned business that values its people and fosters a collaborative culture.
- Benefits: Enjoy discounted samples, flexible hours, 28 days holiday, and health care benefits.
- Other info: Be part of a diverse team with excellent career growth opportunities.
- Why this job: Make a real impact while developing your skills in a dynamic and supportive workplace.
- Qualifications: Strong people skills, proactive mindset, and experience in office management preferred.
The predicted salary is between 40500 - 49500 £ per year.
Do you want to create a great experience at work for every colleague? Do you enjoy being hands-on, solving problems, and supporting people across a fast-paced business? This is a great 14-month maternity cover opportunity to join a family-owned business that truly puts our people first. The role start date is: 6th October 2026.
We’re looking for an Operations Coordinator to support colleagues across our Wholesale offices and warehouse (BESTSELLER Wholesale and ALIGNE), acting as a key point of contact across all offices, with a focus on health & safety and facility management.
Your Responsibilities:
- Facilities & Maintenance: Ensure all offices are maintained to exceptional standards, proactively resolving maintenance issues. Act as the primary point of contact for all facilities providers and contractors. Coordinate and attend all scheduled maintenance visits and appointments in person.
- Technology, Connectivity & Equipment Management: Oversee all office technology and connectivity, ensuring contracts are current and aligned with global standards. Maintain all company equipment (including monitors, TVs, laptops and mobile phones etc), ensuring items are fully operational and servicing is arranged when required. Manage onboarding and offboarding processes, including ordering, configuring and recovering equipment for new joiners and leavers.
- Company Fleet Management: Manage the company car fleet, including carpool processes, fuel cards, compliance requirements and colleague support & training.
- Security: Ensure all buildings are secure, with robust processes and documentation in place. Manage and train key holders, ensuring clarity of responsibilities and compliance.
- Health & Safety: Partner with external providers (Business Safe, Peninsula) to maintain safe and compliant environments across all UK sites and Aligne offices. Oversee Mobaro reporting (weekly/monthly), H&S audits and visits, fire drills, annual policy & risk assessment reviews and new starter training. First Aid Qualified.
- Contractor & Supplier Management: Negotiate and manage contracts in partnership with the Logistics & Operations Manager across housekeeping, landlords, maintenance, IT, health & safety, utilities, mobile phones and fleet. Build strong supplier relationships while ensuring high performance standards and competitive pricing.
- Utilities Management: Manage utility providers, monitor usage and costs, submit meter readings and coordinate site visits as required.
- Events: Ensure Health & Safety compliance at all events.
- Office FWD Programme: Ensure office facilities, utilities, and company cars are regularly reviewed and aligned with Office FWD targets, driving operational efficiency and cost control.
- Project Management: Act as facilities lead for office relocations, refurbishments and expansions.
- Process Optimisation & Collaboration: Manage the localised movement of samples between warehouse, showrooms and partners ensuring cost efficiencies. Manage in collaboration with the BCE team the London Stockroom. Continuously review and improve facilities processes to enhance efficiency and cost effectiveness. Collaborate cross-functionally to deliver a seamless BESTSELLER workplace experience.
Your Benefits: You will become part of an ambitious BESTSELLER family culture where new ideas are welcome and are quickly turned into action. You get responsibility and the opportunity to develop yourself and your area from day one. Not to mention; heavily discounted samples, discount across our 20 different brands, 14:30 Friday finish, 28 days holiday, health care benefits, fitness incentives and more...
Your Profile: We hire for attitude and train for skill. We are looking for high energy and a proactive mindset to create a real impact on the BESTSELLER office. In addition to this, we are looking for someone who has:
- Strong people skills.
- Pro-active, entrepreneurial spirit with strong organisational skills.
- Experience managing an office environment (managing a fashion showroom is a plus).
- Strong communication and collaboration skills.
- Solution-focused, approachable and empathetic.
About Bestseller: At BESTSELLER, we are more than 20,000 people in 38 different countries working for over 20 fashion brands such as JACK & JONES, SELECTED, VERO MODA, ONLY, PIECES, VILA, OBJECT, MAMALICIOUS, NAME IT, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop.
Operations Coordinator in London employer: BESTSELLER
At JACK & JONES, we pride ourselves on fostering a vibrant and supportive work culture where every team member is empowered to take ownership of their role. As a Supervisor in Metro, you'll enjoy competitive pay, a quarterly bonus, and extensive training opportunities that promote personal and professional growth. Join us in creating an inspiring environment filled with good vibes, teamwork, and the chance to develop your career within one of Europe's leading menswear retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like BESTSELLER. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at BESTSELLER.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at BESTSELLER.
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at BESTSELLER and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at BESTSELLER
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like BESTSELLER will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to BESTSELLER.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at BESTSELLER.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at BESTSELLER. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
