At a Glance
- Tasks: Support 250 employees in mastering digital tools through coaching sessions and hands-on guidance.
- Company: Join a leading investment management firm focused on values and employee development.
- Benefits: Enjoy a hybrid work model with opportunities for professional growth and impactful work.
- Why this job: Be a key player in enhancing digital skills and productivity in a dynamic, supportive environment.
- Qualifications: Experience in digital enablement or workplace transformation; strong coaching and communication skills required.
- Other info: This is a long-term contract role with a focus on continuous learning and improvement.
The predicted salary is between 48000 - 72000 ÂŁ per year.
We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms.
What You’ll Be Doing:
- You’ll support approx. 250 employees globally (200 in London) and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.
- Your core responsibilities:
- Run coaching sessions—including 1:1s, team drop-ins, onboarding, and structured masterclasses.
- Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
- Proactively identify opportunities for smarter tool usage across teams and departments.
- Turn digital strategies into actionable how-to guides, workflows, and comms.
- Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
- Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
- Be a champion for digital dexterity—raising the baseline for systems thinking, adaptability, and productivity across the firm.
What We’re Looking For:
- Proven experience in digital enablement, L&D, change management, or workplace transformation.
- Confidence and presence—someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
- Strong knowledge of modern workplace tools (you won’t know them all perfectly—but you’ll be curious, adaptable, and able to leverage resources).
- Excellent coaching skills, with a clear, supportive, and empathetic style.
- Familiarity with adult learning, behavioural science, or change models (e.g., ADKAR) is a plus.
- A data-informed mindset: You use usage data and feedback loops to guide your work and measure success.
- Experience in investment management or financial services is highly desirable but not essential for standout candidates.
You’ll play a key role in raising the digital baseline of a world-class organisation that’s eager to learn—but needs the right kind of coach to guide the way. If you fit this criteria, we would love to hear from you.
Technology Coach employer: Bestman Solutions
Contact Detail:
Bestman Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Coach
✨Tip Number 1
Familiarise yourself with the specific digital tools mentioned in the job description, such as Asana, Microsoft 365, and ChatGPT Enterprise. Being able to demonstrate your knowledge and experience with these platforms during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare to discuss your coaching style and how you engage with different levels of staff. Think of examples where you've successfully supported individuals or teams in adopting new technologies, as this will highlight your ability to connect with busy professionals.
✨Tip Number 3
Research the company’s values and culture, as they are looking for someone who aligns with their mission. Be ready to articulate how your personal values and experiences resonate with theirs, which can set you apart from other candidates.
✨Tip Number 4
Showcase your data-informed mindset by preparing to discuss how you've used analytics and feedback in previous roles to improve tool usage and training effectiveness. This will demonstrate your proactive approach to driving change and measuring success.
We think you need these skills to ace Technology Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital enablement, coaching, and workplace transformation. Use specific examples that demonstrate your ability to engage with various levels of staff and your familiarity with modern workplace tools.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs, particularly your coaching style and experience with tools like Microsoft 365 and Asana. Be sure to mention your data-informed mindset and how it can benefit their team.
Showcase Your Coaching Skills: Provide examples of past coaching sessions you've conducted, including any structured masterclasses or onboarding experiences. Highlight your approach to making complex tools accessible and your success in improving digital dexterity among colleagues.
Demonstrate Continuous Learning: Mention any recent training or certifications related to digital tools, coaching, or change management. This shows your commitment to staying updated and adaptable in a fast-paced digital environment, which is crucial for this role.
How to prepare for a job interview at Bestman Solutions
✨Showcase Your Coaching Skills
Prepare to demonstrate your coaching abilities during the interview. Think of examples where you've successfully guided individuals or teams in using digital tools. Be ready to discuss your approach and how you adapt your style to different learning needs.
✨Familiarise Yourself with Key Tools
Make sure you have a good understanding of the tools mentioned in the job description, such as Asana, Microsoft 365, and ChatGPT Enterprise. You don’t need to be an expert, but showing curiosity and a willingness to learn will impress the interviewers.
✨Highlight Your Data-Driven Mindset
Be prepared to talk about how you use data to inform your coaching strategies. Discuss any experience you have with tracking tool usage and gathering feedback, as this aligns with the role's focus on measuring success through analytics.
✨Demonstrate Your Engagement Skills
Since the role involves engaging with professionals at all levels, practice articulating how you would approach busy staff members. Show that you can communicate effectively and empathetically, making it clear that you understand their challenges and can provide valuable support.