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- Tasks: Ensure guest safety, prepare breakfast, and provide excellent customer service during night shifts.
- Company: Join the friendly team at Best Western Carlton Hotel in vibrant Blackpool.
- Benefits: Earn up to £12.70 per hour with flexible hours and great perks like discounts and health programmes.
- Why this job: Perfect for night owls who enjoy a dynamic role in hospitality while making guests feel welcome.
- Qualifications: Must have at least one year of front-of-house experience in hotels or hospitality.
- Other info: Enjoy a part-time, permanent position with opportunities for growth in a lively environment.
While most guests are fast asleep, the Hotel Night Porter at the Best Western Carlton Hotel looks after their safety and security, gets our beachfront hotel ready for the day ahead and makes a start on the all-important breakfast preparations.
If this sounds right up your street, we\’d love to hear from you. We have a flexible position available with a salary of up to £12.70 per hour (with a minimum 30 hours per week) for someone looking to join a friendly team in Blackpool.
You will typically be working 4 nights on and 4 nights off during the hours 11pm-7.30am.
Known as a Guest Service Assistant, you will support the team and guests at our busy hotel in this holiday hotspot. As well as looking after the security of the building, you\’ll also be the friendly face of the hotel, assisting guests and providing great customer service, serving in the late bar and helping with preparing early breakfast. You\’ll need to be a confident communicator, well-organised, reliable and a night owl
We\’re looking for something with a minimum of one year\’s front-of-house experience in hotels or hospitality, perhaps as a Night Porter. As a night shift worker, you will be working solo or in a small team so you\’ll need to be trustworthy and able to use your initiative and multi-tasking skills.
We\’d love to hear from you if you think you\’d make a great addition to our team.
Job Types: Part-time, Permanent
Pay: Up to £12.70 per hour
Expected hours: No less than 30 per week
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
Ability to commute/relocate:
- Blackpool: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Hotel: 1 year (required)
Location:
- Blackpool (preferred)
Work Location: In person
Hotel Nights Guest Service Assistant/ Night Porter employer: Best Western Carlton Hotel
Contact Detail:
Best Western Carlton Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Nights Guest Service Assistant/ Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn’t find on job boards.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit hotels in your area, like the Best Western Carlton, and ask if they’re hiring. Sometimes, showing up in person can make all the difference.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest service and night shifts. Think about scenarios where you’ve demonstrated reliability and initiative, as these are key traits for a Night Porter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly.
We think you need these skills to ace Hotel Nights Guest Service Assistant/ Night Porter
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re looking for someone who can be the friendly face of our hotel!
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality or as a Night Porter. We love seeing how your past roles have prepared you for this position, so connect the dots for us. It’ll help us see why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our friendly team!
How to prepare for a job interview at Best Western Carlton Hotel
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Hotel Nights Guest Service Assistant. Familiarise yourself with the tasks like guest assistance, security protocols, and breakfast preparations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this position involves interacting with guests, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will highlight your suitability for the role.
✨Demonstrate Reliability and Initiative
As a night worker, you'll often be on your own or in a small team. Be prepared to discuss times when you've had to take initiative or manage tasks independently. This will show that you can be trusted to handle responsibilities without constant supervision.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical night shift looks like, or how they support staff wellbeing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.