GPS Associate - Medical Secretary

Location : National.(various locations available across the UK)
Directorate : Primary Care. (NHS England &the devolved nations)
Reports to : GPS Flexible Workforce Office.(FWO)

Job summary.

Are you an organised and proactive professionalwith a passion for healthcare and a desire to make a meaningful impact in themedical field? We are seeking a highly skilled medical secretaries to join our dynamicteam within GP practices across the UK. This crucial role requires a meticulousindividual who thrives in a fast-paced environment and is committed todelivering exceptional administrative support to ensure the smooth operation ofthe practice.

As a medical secretary, you will be at the heart ofour medical team, facilitating effective communication between patients,healthcare professionals, and external organisations. Your expertise willcontribute to enhancing patient care and the overall efficiency of the practice.This role offers an exciting opportunity to work within a dedicated team,making a tangible difference in the lives of patients and contributing to thefuture of healthcare.

Key responsibilities.

Administrative support.

· Manage alladministrative aspects of the practice, including scheduling appointments,managing patient records, and handling correspondence.

· Serve as the primarypoint of contact for patients, healthcare providers, and external agencies,ensuring timely and effective communication.

· Prepare and processreferrals, medical reports, and other documentation with precision andconfidentiality.

• Provide a welcoming and professionalenvironment for patients, addressing their queries and concerns withempathy and efficiency.
• Ensure all patients receive accurateinformation regarding their appointments, test results, and treatmentplans.
• Coordinate with medical staff to facilitatepatient care and ensure seamless service delivery.

Records management.

• Maintain accurate and up-to-date electronicand paper-based patient records, adhering to all data protectionregulations.
• Ensure the secure handling and storage ofsensitive medical information, maintaining confidentiality at all times.

Communication and coordination.

· Liaise with GPs,nurses, and other healthcare professionals to coordinate patient care andmanage workflow effectively.

· Handle incoming andoutgoing communications, including phone calls, emails, and letters, in aprofessional manner.

Office management.

• Oversee the daily operations of the medicaloffice, ensuring an organised and efficient work environment.
• Manage office supplies and equipment, ensuringthey are maintained and available as needed.

Team collaboration.

• Work closely with the multidisciplinary team,contributing to team meetings and quality improvement initiatives.
• Support the implementation of new processesand systems to enhance the efficiency of the practice.

Person Specification.

Qualifications & experience.

· Two years’ experience as a medical secretary or similar role within ahealthcare setting.

· Proficiency in medical terminology and an understanding of healthcareprocedures.

Skills and competencies.

· Exceptional organisational skills and attention to detail.

· Excellent written and verbal communication skills, with the ability tointeract confidently with patients and staff.

· Strong IT skills, including proficiency in Microsoft Office and electronichealth record systems (e.g., EMIS or SystmOne).

Knowledge.

· Understanding of NHS policies, procedures, and public health initiatives.

Personal attributes.

· Proactive and adaptable approach, capable of managing multiple tasks andpriorities.

· A high degree ofprofessionalism, integrity, and confidentiality.

· Patient-centredattitude with a commitment to providing outstanding service.

Why Join us?

Make a real differencein the health and well-being of communities.

Opportunities forprofessional development and career progression.

Various workarrangements available to suit your lifestyle.

Join a supportive anddynamic team dedicated to high-quality patient care.

Special requirements.

· Flexible working hours.

Willingness to work flexible hours, includingevenings or weekends, to meet patient needs.

· Driving requirements.

A full driving licence and access to a vehiclemay be necessary for conducting home visits or travelling between practicesites.

Application process.

If you are an enthusiastic and organisedprofessional looking to contribute significantly to the healthcare field, weinvite you to apply. Please submit your application through our website. We offer opportunitiesnationwide, with options for remote, hybrid, and in-person work arrangements.Join us in making a meaningful contribution to the health and well-being ofindividuals and communities across the UK.