At a Glance
- Tasks: Manage relationships with educational partners and drive learner enrolments.
- Company: Join a DfE accredited training company passionate about transforming education.
- Benefits: Enjoy 28 days holiday, health cash plan, and flexible benefits after probation.
- Other info: Be part of a community dedicated to making a difference and celebrating individuality.
- Why this job: Make a real impact in education while growing your career in a supportive environment.
- Qualifications: Experience in sales or account management, and a passion for education.
The predicted salary is between 37624 - 45984 £ per year.
Skills Hub Account Manager (VN2819) Bristol, England
We at Best Practice Network share the belief that every child, regardless of their background, should benefit from an excellent education.
To achieve that, we support and train the educational professionals who work alongside them to be the best they can be, so in turn, they can transform the lives of children and young people.
We’re a friendly, Df E accredited, Ofsted outstanding training company providing apprenticeships, professional development and the Df E’s ‘Golden Thread’ (trainee teachers to school Executive Leaders).
We are adaptable, collaborative, and genuinely value the work we do to support the education sector, as much as our trainees do.
Our people are at the heart of our business and our passion and commitment to education is what drives us.
As a result, we have seen incredible growth over the last few years both nationally and internationally.
We aim to be an employer where everyone can be themselves, do their best in an inclusive working environment and where all colleagues can thrive and reach their full potential.
We want to attract, develop and retain individuals with different experiences, backgrounds and perspectives.
To lead the day-to-day relationship with a portfolio of partner trusts, ensuring high levels of retention, engagement, and growth.
As the primary point of contact, you will build strong relationships with trust leaders and their schools, increase learner enrolments, communicate organisational priorities clearly, and provide regular reporting on progress, engagement, and impact to partners and internal stakeholders.
Main Duties
- 1. Account management and partner relationships
- Own the relationship for a portfolio of trust partners, acting as the primary point of contact for trust leaders and key school contacts.
- Build strong relationships across the trust, including executive leaders and operational stakeholders, to strengthen engagement and retention.
- Create and maintain account plans for each trust, with clear objectives, actions, and measures of success.
- Identify risks to engagement or retention early, put improvement actions in place, and escalat[e] where appropriate.
- Ensure partners receive a consistent, high quality experience through proactive communication and timely issue resolution.
- 2. Enrolment growth and partner activity
- Increase learner (and subsequent programme) enrolments across trust schools by planning and delivering targeted engagement activity throughout the year.
- Work with trusts and schools to identify priority roles, cohorts, and suitable programme pathways to support workforce development.
- Plan and deliver trust wide briefings, school based sessions, and events that support recruitment, conversion, and programme understanding.
- Use partner insight and performance data to recommend actions that improve conversion from interest to enrolment and reduce drop off.
- Ensure partner activity is coordinated with internal teams so marketing, recruitment, and delivery timelines are aligned.
- 3. Workforce development planning and consultancy
- Facilitate workforce development conversations with trust leaders to understand priorities, challenges, and strategic goals.
- Support trusts to translate workforce priorities into practical plans, including engagement milestones and enrolment targets.
- Provide clear guidance on programme suitability, eligibility, and key timelines so partners can make informed decisions.
- Encourage participation across schools by tailoring messaging and activity to different contexts, roles, and staffing pressures.
- 4. Reporting, insight, and performance management
- Lead regular review meetings with trusts and school leaders, sharing progress updates, performance insight, and agreed next steps.
- Provide accurate reporting on learner engagement and progress to both partners and internal stakeholders.
- Maintain accurate records of activity, actions, risks, and partner communications in internal systems.
- Monitor account health, track delivery against agreed plans, and use insight to focus support where it will have the most impact.
- 5. Collaboration, delivery coordination, and service improvement
- Work closely with business operations and the delivery partner network to coordinate support, resolve issues, and meet partner expectations.
- Ensure partner queries are managed effectively, coordinating internal responses and keeping partners updated.
- Share partner feedback, themes, and improvement opportunities to strengthen processes, reporting, and the overall partner experience.
- Contribute to internal planning by forecasting expected enrolments and highlighting opportunities or risks across your portfolio.
- Personal Specification
- Proven sales and relationship/account management experience
- Work well under pressure with the ability to deal with issues as they arise
- Exceptional administration and organisation
- Existing knowledge of the education sector and apprenticeship training
- Highly motivated
- Forward facing always looking for ways to improve processes and outputs
- 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
- Health Cash Plan, once you’ve passed probation, which includes access to a private GP
- From day 1, free life insurance covering up to x4 your salary
- We’ll both add money into your pension pot after 3 months
- Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
- Learning and development opportunities
- Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education
By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated.
Together, we will continue to advance our passion for education and build brighter futures for all.
Employment offers are subject to satisfactory vetting checks.
These checks will be run in line with the latest guidance and legislation.
You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
Skills Hub Account Manager (VN2819) Bristol, England
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Skills Hub Account Manager employer: Best Practice Network
Best Practice Network is an exceptional employer located in the vibrant city of Bristol, offering a supportive work culture that prioritises employee well-being and professional growth. As an Education Placements Coordinator, you will enjoy flexible benefits and health plans, alongside opportunities to develop meaningful relationships within the education sector, making a significant impact on future educators' training experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Skills Hub Account Manager
✨Dive into Digital Learning Communities
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We think you need these skills to ace Skills Hub Account Manager
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Best Practice Network, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Best Practice Network and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Best Practice Network
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Best Practice Network might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Best Practice Network.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
